German Speaker B2B Travel Agent

Vor 2 Tagen


Berlin, Berlin, Deutschland The lemon Consulting Vollzeit 40.000 € - 80.000 € pro Jahr

Position: Travel Agent

Location: remote, Portugal or hybrid, Lisbon (candidate's discretion)

Employment type: Full-time

Remuneration: Base salary.

DUTIES AND RESPONSIBILITIES:

  • Assist travelers with best-in-class personalized support
  • Solve issues with any travel or tech related help they may require, ranging from standard platform queries to last-minute emergency travel situations
  • Stay up to date with travel industry and platform knowledge to deliver unparalleled service and support further company's success
  • Build meaningful relationships across global teams
  • Provide feedback to product and engineering team necessary for product improvement
  • Meet and exceed KPIs.

REQUIREMENTS:

  • Native/fluent in German, both oral and written. Fluent in English (B2 or higher)
  • Previous working experience in a customer service roles, ideally covering travel and hotel segments
  • Previous experience working with GDS systems (Sabre, Amadeus, Galileo, Worldspan) is mandatory
  • Metrics driven as an indicator and motivator of success
  • A skilled communicator who enjoys creating personalized verbal and written communication
  • A team player who thrives in collaborating, giving and receiving feedback and lifting others up
  • Computer literate and confident using tools such as Gmail, Zendesk, Slack and Salesforce as well as our unique, in-house, travel customer service platform
  • Flexibility to work non-traditional shifts (early mornings, late evenings and weekends), as we scale our support organization
  • Working schedule: Monday to Sunday, 07 AM - 10 PM, rotating schedules.

BENEFITS:

  • Excellent remuneration package based on experience, skills and performance
  • Be part of a dynamic and creative team with positive and friendly atmosphere
  • Guidance and tools to reach your full potential
  • Generous medical plans, dental, and vision benefits with premiums
  • Paid parental and bereavement leave
  • Subsidized commuter benefits
  • Mental health support
  • Connectivity stipends
  • And many others


  • Berlin, Berlin, Deutschland The lemon Consulting Vollzeit 42.000 € - 72.000 € pro Jahr

    Position: Travel AgentLocation: remote, Portugal or hybrid, Lisbon (candidate's discretion) Employment type: Full-timeRemuneration: Base salary. DUTIES AND RESPONSIBILITIES:Assist travelers with best-in-class personalized supportSolve issues with any travel or tech related help they may require, ranging from standard platform queries to last-minute emergency...


  • Berlin, Berlin, Deutschland Salve Consulting Vollzeit 40.000 € - 60.000 € pro Jahr

    Position: Senior Travel AgentLocation: Berlin, Germany (Hybrid work model with one day per week onsite)Employment: Full-timeCompensation: Base salaryKey Responsibilities:Provide high-quality travel support via chat, phone, and email channels.Keep up to date with travel suppliers, destinations, and internal platforms to deliver precise assistance.Assess...


  • Berlin, Berlin, Deutschland The lemon Consulting Vollzeit 40.000 € - 60.000 € pro Jahr

    Position: Travel Agent Location: Berlin, Germany (Hybrid: 1 day per week in office) Employment type: Full-time Remuneration: Base salary. DUTIES AND RESPONSIBILITIES:Deliver high-quality travel assistance through chat, phone, and email communication channels.Stay informed on travel suppliers, destinations, and internal systems to provide accurate...


  • Berlin, Berlin, Deutschland The lemon Consulting Vollzeit 120.000 € - 150.000 € pro Jahr

    Position: Travel AgentLocation: Berlin, Germany (Hybrid: 1 day per week in office)Employment type: Full-timeRemuneration: Base salary. DUTIES AND RESPONSIBILITIES:Deliver high-quality travel assistance through chat, phone, and email communication channels.Stay informed on travel suppliers, destinations, and internal systems to provide accurate...


  • Berlin, Berlin, Deutschland Cross Border Talents Vollzeit 40.000 € - 60.000 € pro Jahr

    German Travel Experience AdvisorCraft Journeys. Create Moments. Speak Their Language.You don't just book tickets you shape experiences.If you're fluent in German and English, passionate about helping others, and driven by the thrill of travel, this opportunity blends service with storytelling. Were hiring a Travel Experience Advisor to assist customers with...


  • Berlin, Berlin, Deutschland The lemon Consulting Vollzeit 30.000 € - 60.000 € pro Jahr

    Are you ready to take the leap and move to the beautiful, sunny island Crete in Greece? Explore the great island in your freetime and boost your CV with a job for a big company, that provides customer service for big companiesEnjoy the weather, amazing food, beautiful beaches, and a low tax rate*YOU NEED A EUROPEAN PASSPORT TO APPLY*The job:You will be...


  • Berlin, Berlin, Deutschland The lemon Consulting Vollzeit 24.000 € - 72.000 € pro Jahr

    Are you ready to take the leap and move to the beautiful, sunny island Crete in Greece? Explore the great island in your freetime and boost your CV with a job for a big company, that provides customer service for big companies Enjoy the weather, amazing food, beautiful beaches, and a low tax rate *YOU NEED A EUROPEAN PASSPORT TO APPLY* The job: You will be...

  • Travel Agent

    vor 1 Woche


    Berlin, Berlin, Deutschland bei Lanes & Planes Vollzeit 40.000 € - 60.000 € pro Jahr

    Deine PositionAls Travel Agent - Business Travel (w/m/d) in Vollzeit bist du gemeinsam mit deinen Kolleg:innen Experte für unsere Kunden bei allen Fragen, Wünschen und Problemen in unserem Reise-Tool. Dabei hast du die Möglichkeit, vor Ort in München oder lieber remote von einem anderen Ort in Deutschland zu arbeiten und dabei zwischen Schicht-Optionen...


  • Berlin, Berlin, Deutschland Cross Border Talents Vollzeit 30.000 € - 50.000 € pro Jahr

    Cross Border Talents is hiring German Client Support Agents to work in one of our Clients in Lisbon for a travel company project , Portugal.You will be part of a rapidly growing multilingual client-facing team and will be working onsite with and alongside internal teams for a leading online multinational company. You'll be guiding Client-Brands on the...

  • Travel Intrapreneur

    vor 2 Wochen


    Berlin, Berlin, Deutschland Ventura TRAVEL Vollzeit 50.000 € - 100.000 € pro Jahr

    Turn your passion for hiking into a thriving business.We provide the infrastructure; you bring the passion and the vision.Full Support, No Capital RequiredAs a Travel Intrapreneur, you'll conceptualize and lead a niche hiking travel brand under Ventura TRAVEL, focusing on extraordinary trekking and hiking tours across the world's most breathtaking...