Customer Service Representative Payments
vor 2 Wochen
Our client, the bank institution of a famous automotive company, is looking for a Customer Service Representative Payments (M/F/d) to join the French collections team in Berlin. The collections department is the one responsible for loss mitigation through negotiating with customers to reach a payment arrangement and therefore, reducing the risk of a potential credit loss. Sounds interesting? You can also be part of it Tasks \- Designating and optimizing conversation strategies to identify and cope with different customer attitudes \- Continuously endeavoring to improve your contact and persuasion strategies by giving and receiving peer feedback and listening back to recorded telephone conversations \- Cooperating and liaising with colleagues of different departments based in France on individual matters such as customer complaints, correction of invoices, and so on \- Handling bankruptcies and preparing criminal complaints in case of embezzled vehicles \- Steering and managing third-party agencies based in France to arrange for repossession and transport of vehicles and remarketing **Requirements**: \- Bachelor's or higher degree in economics, banking or accounting is desirable \- Business fluent (C2) in French and fluent (C1) in English \- Preferably some experience in credit collection, ideally in a bank environment \- Experience in working in a customer service environment will be a plus \- Great negotiation and interpersonal skills **Benefits**: \- Great team supporting you to get the best results in your role \- Canteen at the job place \- Challenging work in an international environment of a company awarded as "Great place to work 2020" \- 30 days of holiday \- Opportunities to grow inside the company \- Relocation assistance
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Digital Payment Revolution
vor 1 Woche
Berlin, Deutschland Workstation Customer Care VollzeitOur client generates products that make payments easy. Their payments are so easy that they fade into the background and make entirely new kinds of interactions possible. From splitting rent with roommates to paying a friend to say “thank you”, the stories and experiences of their users’ payments are highlighted and shared in their social feed. As a...
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Digital Payment Revolution
vor 2 Wochen
Berlin, Deutschland Workstation Customer Care VollzeitOur client generates products that make payments easy. Their payments are so easy that they fade into the background and make entirely new kinds of interactions possible. From splitting rent with roommates to paying a friend to say “thank you”, the stories and experiences of their users’ payments are highlighted and shared in their social feed. As a...
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Customer Service Representative
vor 1 Woche
Berlin, Berlin, Deutschland SEEK Asia Vollzeit 35.000 € - 45.000 € pro JahrCompany DescriptionWe suggest you enter details hereRole DescriptionThis is a full-time role for a Customer Service Representative located on-site in Berlin, Germany. The Customer Service Representative will be responsible for delivering excellent customer service and providing support to customers via phone, email, and chat. The role involves addressing...
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Payment Service Norwegian Market
vor 2 Wochen
Berlin, Deutschland Workstation Customer Care VollzeitOn behalf of our client we are looking for talented personalties (M/F/d) for the customer service in financal services for the Norwegian market. **What will I do**: - First contact for customers on all payment queries - Processing of incoming payments, installments and other payment arrangements - Follow-up on outstanding payments - Master data...
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French Customer Service Contact-free Payment
Vor 3 Tagen
Berlin, Deutschland Workstation Customer Care VollzeitOur client provides a complete new generation of contact-free payment solutions. It is all about mobile devices and the newest technology. Know your way around the technical landscape? Ready to help customers get the most out of the technology they love and deliver best-in-class service? As a Customer Support Specialist (all genders) you help customers by...
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Berlin, Deutschland Workstation Customer Care VollzeitFor our client, a financial service provider, we are looking for talented Customer Service Specialists (M/F/d) who display outstanding qualities. You'll provide professional and amazing customer service to its retail customers on the phone. Our client will give you fantastic training and support so that you can surprise and delight your future customers with...
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Customer Service Representative
vor 1 Woche
Berlin, Deutschland Online Betaalplatform VollzeitBerlin, Germany Support Job details **3 powerful reasons to join our team as Customer Support Representative (DE)** 1. Join a rapidly growing fintech niche that is currently at the forefront of global expansion. 2. Work with some of the biggest marketplaces in Europe. 3. More than just a number: you get to do you. OPP is not just a powerful payment...
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Customer Service Representative
vor 2 Wochen
Berlin, Berlin, Deutschland ST Global Tech LLC Vollzeit 40.000 € - 60.000 € pro JahrCustomer Service Representative (Banking)Location: Berlin, GermanyDuration: 12 Months+As a Customer Service Representative within our Daily Banking team, you will play a central role in supporting our customers. As the first point of contact, you focus on addressing concerns from various channels and ensure a positive customer experience. We firmly believe...
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Customer Service Representative
Vor 4 Tagen
Berlin, Berlin, Deutschland ST Global Tech LLC VollzeitCustomer Service Representative (Banking)Location: Berlin, GermanyDuration: 12 Months+Fluency in German both spoken and written, along with solid English skills.As a Customer Service Representative within our Daily Banking team, you will play a central role in supporting our customers. As the first point of contact, you focus on addressing concerns from...
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Customer Service Representative
Vor 3 Tagen
Berlin, Deutschland Workstation Customer Care VollzeitOur customer is a global research, educational and professional publisher. It is home to an array of respected and trusted brands and imprints, with more than 100 years of combined history behind them, providing quality content through a range of innovative products and services. Every day, around the globe, their imprints, books, journals and resources...
