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Head of Operations
vor 2 Wochen
**Your mission**:
For our D-A-CH Region, we are looking for an experienced_ _**_Head of Operations_**. **As Head of Operations, you own the operation process in line with the company’s strategic targets. Your primary objectives are to develop, improve and execute the company´s vehicle sales operations in a scalable manor. Together with your team and in close alignment with other departments, you will be tasked to prepare the company’s operations meeting its ambitious objectives for the upcoming years.
- Lead-, manage
- and develop the Operations department for D-A-CH Region. Secure best in class direct sales and agency vehicle sales operations at any time. Ensure that quality targets and service level agreements are met and exceeded.
- Own the systems/processes in the vehicles sales operations department that are required to manage the rapid growth of the business.
- Define and implement a reliable framework to allow the company reaching its ambitious targets with a seamless integration of all vehicle sales operational processes.
- Manage continuously evolving capacity forecast models and methodologies, owning the quantitative analysis of the operations performance of the department.
- Develop relationships and closely collaborate with internal and external stakeholders, such as Sales department, external Suppliers, IT, Finance and others. To create and refine the tools and processes needed to drive productivity increases.
- Supervision of vehicle allocation and best in class vehicle stock management trough highly integrated systems and processes. Own the seamless integration and alignment of customer
- and vehicle-readiness.
- Operationally execute the retail sales agency compensation plan, including payments, and bonus relevant operations.
- Identify reporting issues, gaps in processes, and secure solutions within a reasonable time frame.
- Demonstrate necessary flexibility to perform ad hoc duties alongside the regular department tasks.
- Support on all projects or temporary tasks in Vehicle Operations.
**Your profile**:
- Bachelor’s degree in or a comparable qualification
- Minimum 5+ years related working experience, include 2+ years’ experience in leadership role
- Know-How in sales Operations for direct sales scenarios and related systems-/ tools-/ process
- Hands-on mindset, able to adapt to challenges in a fast-paced environment.
- Ability to establish external and internal relationships and engage with business stakeholders.
- Experience with Salesforce is a strong plus
- Self-structured and well-organized way of working
- German native language skills both written and oral.
- Proficient level of English language skills
- Chinese language and culture skills are a plus
**Why us?**:
SAIC Motor is represented in Europe as the owner of rapidly expanding MG Motor Europe. SAIC Motor is the largest auto company listed on China's A-share market (Stock Code: 600104). In 2019, SAIC Motor achieved sales of 6.238 million vehicles, keeping itself a leader in the Chinese auto market. It sold 185,000 new energy vehicles, a year-on-year increase of 30.4 percent, and continued to maintain relatively rapid growth. It sold 350,000 vehicles in exports and overseas sales, a year-on-year increase of 26.5 percent, ranking first among domestic automobile groups. With a consolidated sales revenue of $122.0714 billion, SAIC Motor took the 52nd place on the 2020 Fortune Global 500 list, ranking 7th among all auto makers on the list. It has been included in the top 100 list for seven consecutive years.
MG has been ahead of its time since the brand’s inception in the Morris Garages in 1924.
MG’s parent company is SAIC Motor (Shanghai Automobile Industry Corporation). SAIC Motor is the 7th largest car manufacturer in the world and was the first automobile group in China with annual sales exceeding 7 million units. SAIC Motor’s affiliate automotive companies include Morris Garages (MG), Roewe and Maxus, but also SAIC Volkswagen, SAIC-GM, and others.
MG is designed with the European motorist in mind, offering sustainable, smart, functional, and affordable vehicles. They’re developed in MG’s design studios in Shanghai in cooperation with the advanced design studio in London, produced in China, and already available in various European countries.
Now a new generation can choose a car from this iconic brand. Updated, electrified, recharged and ready for the future.
