Multinational Client Service Technician, Financial

**Let’s care for tomorrow.**

**Your ambitions. Your dreams. Your tomorrow.**

At Allianz Global Corporate and Specialty SE (AGCS), we are the global leader for insuring corporate and specialty risks in the Allianz Group. Whether it’s aircraft, satellites, the world’s biggest ships and tallest building, cyber-attacks or climate change impacts, Allianz Global Corporate and Specialty (AGCS) has the major risks covered when it comes to protecting businesses.

We are looking for a Multinational Client Service Technician based in Munich, who will focus on our Financial Lines Business.

**Your Team**
At AGCS our multinational client service technicians support the business by capturing and processing policy information; from submissions through to billings and collections. We pride ourselves on delivering excellent customer service and operational effectiveness for our clients.

Based in Munich, you will provide an efficient administration and processing service to Underwriting, Accounts, Claims, Credit Control and the Brokers/Clients focusing on our Financial lines of business.

**The Impact You Will Have**
You will take on a portfolio of global programs and be a key contributor to ensure our Multinational service delivery is best in class.

We are looking for someone who is passionate about Multinational and driving and developing a customer centric culture at AGCS, willing to challenge the status quo.

Your responsibilities include reviewing and interpreting source underwriting materials to ensure all information is complete including broker presentation, slips, underwriting files and accounts.

**Some of your specific responsibilities could include**
- Working closely with the underwriting teams regarding program structure, implementation of the program by giving or receiving instructions with AGCS’ offices around the world, addressing questions and resolving any issues regarding cover and wording
- Ensuring all local policies are issued in a timely fashion and that client expectations are met
- Accurately and efficiently populating our IT systems with new and renewed business
- Working directly with brokers on a daily basis
- Supporting other members of the team with training and sharing technical knowledge
- Managing own workflow to ensure key performance indicators and service standards are met

**What You’ll Bring to the Role**
- We’d like to find someone with a solid first experience handling the administration of multinational programs, ideally in Financial Lines.
- Excellent verbal / written communication and interpersonal skills, in fluent German and English
- A good understanding of relevant products, wordings, terms and conditions and coverages, and able to train others on your expertise
- Great time management skills, and the ability to review priorities according to need
- Data-driven and innovation-minded, you are able to implement new digital ways of working
- You work well in a team and remain calm under pressure

24288 | Operations | Entry Level | Allianz Global Corporate & Specialty | Full-Time | Permanent

**What’s in it for you?**

**Let’s care about everything that makes you, you**
We are committed to nurturing an inclusive environment where everyone feels they belong. We offer a hybrid working model, which recognizes the value of striking a balance between in-person collaboration and remote working. Please feel free to discuss flexible working arrangements with us.

**Let’s care for your financial wellbeing**
We believe in rewarding performance with a great compensation and benefits package (details vary by location), including a generous bonus scheme and pension.

**Let’s care for your opportunities to progress**
From career development and digital learning programs to international career mobility, we offer lifelong learning for our employees worldwide and an environment where innovation, delivery and empowerment are fostered.

**Let’s care for life’s twists and turns**
From our support for flexible working, health and wellbeing (including private healthcare and generous parental leave benefits), to helping people return from career breaks with experience that nothing else can teach. We’ve got your back.

**Let’s care for our society and our planet**
With opportunities to be engaged in shaping a future that is safe, inclusive and sustainable, we care for the tomorrows of our people, our industry and our clients.

**Care to join us?**

Allianz Global Corporate & Specialty (AGCS) is a global corporate insurance carrier and part of Allianz Group. We provide risk consultancy, Property-Casualty insurance solutions and alternative risk transfer for a wide spectrum of commercial, corporate and specialty risks across 10 dedicated lines of business. Learn more about us by clicking here.

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**Job Level**:
Entry Level

**Location**:

- Unterföhring (bei München), DE, 85774München, DE, 81737

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