Service Line Specialist for Financial

Vor 2 Tagen


Munich, Deutschland Cognizant Vollzeit

What makes Cognizant a unique place to work? The combination of rapid growth and an international and innovative environment This is creating a lot of opportunities for people like YOU — people with an ambitious spirit who want to make a difference in this world.
Cognizant's delivery model infused with a distinct culture of high customer happiness. We consistently deliver positive relationships, cost reductions, and business results.
Be one of our change-makers and join the success story: we are looking for a

**Salesforce Service Line Specialist for Financial Service /**
**Insurance - (D/F/M)**
Location: Remote, Frankfurt/Main, Hamburg, Munich, Düsseldorf

**The Opportunity**
Service Line Specialists provide deep expertise in a Service Line Practice Area to support the Client Leadership Team to close new and expansion opportunities on accounts. For this role the Practice Area will be Salesforce and Mulesoft and you will collaborate with our Client Leadership Team from the Financial Service / Insurance industry.
You will be actively involved in growing the service line’s footprint and assisting the Client Partner to engage clients with opportunities. As a Service Line Specialist you will balance client/project responsibilities with business development and sales responsibilities including identifying, qualifying and closing new business opportunities that are Salesforce/Mulesoft aligned. The position also requires working with and leveraging a top-notch client leadership team. You will be responsible for overseeing high quality delivery while developing strategies and tactics for further penetrating the account in addition to cross selling Cognizant’s emerging services. As a Service Line Specialist you will support the Client Partner in achieving “trusted advisor” status and have a mix of strategic and tactical management experience.

**Your Key Result Areas**
- _Market Leadership:_ creates sales strategies and plan for the Client Partners’ review and for its incorporation into the broader client strategy and plan for our Salesforce and Mulesoft business in the Financial Service / Insurance Industry
- _Relationship Management:_ executes and manages the account plan within function/specialism under the guidance of the Client Partner
- Invests time in strengthening existing client relationships. Participates in reviews and provides educated and relevant perspectives.
- Client Relationship Management; engage with CXO, VP and Director level clients
- _Business Development:_ responds to and deliver on client requests; responds to RFP’s.
- Identifies opportunities, makes proactive proposals to client in line with account strategy.
- Obtains the approvals to pursue opportunities.
- Leads pursuits to close new and expansion opportunities related to their sales specialisms, working closely with Client Leadership Team.
- Secures revenue renewals related to their sales specialisms.
- Engage the relevant internal Cognizant teams and service lines team for developing solutions.
- End to end account management including account forecasting, budgeting, operations and overall P&L for Salesforce / Mulesoft in the Financial Service / Insurance segment
- Handle risks and issues related to the account, including delivery oversight
- Create and present account QBR presentations and executive status reports

**Required Qualifications**
- 10 years + experience in a senior-level consulting client-facing role or account manager leadership role
- Strong Salesforce product knowledge with a focus in the Financial Service / Insurance industry
- Excellent personal network in the Financial Service / Insurance area
- Recent experience working for IT professional services or management consulting firm(s)
- Recent experience managing global service delivery model(s)
- Excellent problem solving, business communication (written & oral), and client management skills are essential
- Ability to build client relationships; strengthening partnerships by focusing on exceptional client experience, risk management and value realization built on the foundation of Cognizant leadership capabilities
- Experience developing opportunity pipelines, qualifying high priority deals, and winning new business in line with agreed targets
- Experience closing sales with a specific emphasis on growing sales. Specifically, win new deals in customer account per pre-agreed targets.
- Bachelor's degree required OR equivalent combination of education, training, and experience
- Up to 50% travel is required.

**Preferred Qualifications**
- Ability to grow into having a senior executive presence - possesses an interest and passion toward engaging senior level executives in grasping and enabling fundamentals of business change through consulting solutions
- Proven leadership qualities such as conflict/issue resolution, strategic and critical thinking and ownership, particularly with highly diverse teams
- Ability to work collaboratively in a virtual and hig



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