Account Services Specialist
vor 19 Stunden
Stuttgart, Germany
Customer Experience
Full-time
**About Us**:
AnyDesk was founded under the belief that software technology and global connectivity can be a means to improve the way society functions. Today, AnyDesk builds a platform technology to reinvent the internet.**Join us in shaping the future of software technology**
**What we are looking for**:
To support us on our mission, we are looking for a highly motivated Account Services Specialist to join our Customer Experience department. In this role, you'll play a crucial part in ensuring the seamless operation of our customer-related processes. Collaborating with cross-functional teams, you will have the opportunity to build strong relationships with our clients and address their needs effectively.
- Handle invoice corrections and manage subscriptions to ensure accurate billing and account functionality
- Assist customers through all processes to ensure the functionality of their accounts
- Utilize HubSpot, NetSuite, and Salesforce experience to enhance efficiency and effectiveness in account management
**Basic Qualifications**:
- through, can-do attitude, and exceptional communication skills both written and verbal
- Excellent communication and interpersonal skills
- Demonstrated success in a similar role
- Relevant experience to the role and or collections
- Excellent written and verbal communication skills in German and English are mandatory, any other languages are a plus
**Preferred Skills and Experience**:
- Relevant work experience in a software or technology company
- A customer focused attitude with a proactive, friendly and courteous style
- Direct experience of remote access software is a plus
- Proficient in CRM, Marketing Automation and other communication systems
**What we offer**:
- Centrally located office in Stuttgart
- Flexible working hours and a hybrid working model
- 30 vacation days/year in a full-time position
- Free drinks and weekly team lunch
- Personal and professional development potentialities and room for creative ideas
- An international team
- AnyDesk is an equal opportunities employer. We want to give our employees room to grow, create a fun atmosphere to work in, and offer you the opportunity to produce the most creative, most daring, most exceptional results of your career. That’s exactly why we’re looking for people who enrich us. We do not care about age, gender, sexual orientation, disability, civil status, religion, or ethnicity. We consider all equal and provide equal opportunity to all.**Vertriebsteam kontaktieren**:
1 (647) 695-0597
At AnyDesk, we want to provide the best experience and most innovative technology to all our users and customers. Our team will be operating on reduced holiday hours during this time.
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