German-speaking Finance Customer Service Representative in Malta

vor 1 Woche

Essen, Deutschland Next Job Abroad Vollzeit

Imagine starting your day with sunshine, turquoise sea views, and a short walk to work past palm trees and cozy cafés. That’s everyday life in Malta - one of Europe’s sunniest islands and a favorite destination for expats. With over 300 days of sunshine, an international community, and a buzzing social life, Malta is the perfect place to kickstart your career abroad while actually enjoying life outside of work.
The Customer Service Officer will report directly to the German Team Leader and will be part of a team that is responsible for handling sales, including customer on-boarding, customer service queries and working alongside the collections team.
**Main areas of responsibility**:

- Provide customers with accurate information about the company's products, services and payments.
- Actively seeking new sales by executing appointed strategies and instructions.
- Comply with laws, rules, company policies, and procedures as required.
- Understand thoroughly the Bank’s products whilst ensuring that customers are always presented accurate information.
- Provide an excellent customer experience.
- Work closely with other Bank departments, especially Payments and Collections, to ensure transparent and efficient interaction.
- Support additional customer service inquiries.
- Promote a positive working environment.
- Perform other tasks as assigned.

**Other responsibilities may include**:

- Involvement in production of Sales reports.
- Involvement in training and mentoring of other team members.
- Assist in documentation of the team’s Operational Procedures.
- Providing ideas and suggesting ways for the improvement of operational systems, processes and procedures.
- Execute ad hoc tasks as may be requested by the Head of New Markets.

**Requirements**:

- Excellent command of English and German languages (both written and spoken).
- Demonstrable experience in sales of financial products.
- Experience in customer on-boarding and documentation verification processes.
- Excellent communication skills with a results-driven approach.
- Attention to detail, initiative and high working standards.
- Team player with a customer-oriented approach
- Ability to work independently.
- Good knowledge of Microsoft Office tools (especially EXCEL).

**Benefits**:
Our client is a group of team players and cross-functional collaborators - they do not have limits when it comes to getting the job done. There are many options for you professionally and personally. They invest in their employees not only with a lucrative pay and distribution package as well as good cocoa/coffee (and Friday beer), but also with a focus on your personal and professional development. They encourage innovation and always involve their dedicated employees - they celebrate success. They are an inclusive, multicultural community characterised by high diversity and with many different nationalities represented.

  • German-Speaking Customer Service Specialist

    vor 4 Wochen

    Essen, Deutschland Workster Vollzeit

    Workster is partnering with one of the world’s leading customer experience providers to recruit motivated German-speaking talents who want to work in an international environment in Portugal.This is an excellent opportunity to represent some of the most famous global brands and deliver exceptional service. 🌍💼 Your ResponsibilitiesSupport customers...

  • Customer Service Representative

    vor 1 Woche

    Essen, Deutschland Elementis Global Vollzeit

    About Us Elementis offers performance-driven additives that help create innovative formulations for consumer and industrial markets, including Personal Care, Coatings, Chromium, Energy and Talc. Finding opportunities to enhance our customers’ performance is at the heart of what we do—and has been for more than 175 years. We own unique raw materials,...

  • German-Speaking Customer Expert Remote from Greece

    vor 4 Wochen

    Essen, Deutschland EU Best Jobs Vollzeit

    What you will do Deliver exceptional customer service. Perform troubleshooting. Call collect and analyze customer feedback. Escalate cases when necessary and follow up to guarantee customer satisfaction. Show empathy and professionalism in every interaction whether written or verbal. Manage customers and support them with a premium experience. Collaborate...

  • German Speaking Customer Advisor for Sofia Office

    vor 2 Wochen

    Essen, Deutschland The lemon Consulting Vollzeit

    If you are passionate about delivering outstanding customer support in fast-paced environment and If you're looking for a place where Your skills make a real impact, we have the perfect role for you! Role Overview Fantastic opportunities working with the world's leading lighting solutions provider! Our energy efficient lighting products, systems and services...

  • Japanese Speaking Logistics Clerk

    vor 1 Woche

    Essen, Deutschland PSE Personal Service Experts GmbH Vollzeit

    **Location**:near Düsseldorf **Reference number**:10000-1189521113-S PSE is a recruitment agency in Düsseldorf, which provides a portfolio of recruitment services for permanent contracts and temporary jobs to global Japanese companies. We operate across a wide range of sectors and are specialized in matching specialists and executives. Now our client, a...

  • German-speaking Senior Business Travel Consultant

    Vor 6 Tagen

    Essen, Deutschland Workster Vollzeit

    Workster is partnering with a leading travel management, corporate card, and expense management company to recruit a Senior Business Travel Consultant to join their Portugal-based team.In this role, you will provide high-quality support to corporate travelers, handling bookings for accommodations, flights, rail travel, and other business travel services. You...

  • Sachbearbeiter Customer Service Chemiekonzern

    Vor 7 Tagen

    Essen, Deutschland Rehbach Personal-Service GmbH Vollzeit

    **Sachbearbeiter Customer Service | Chemiekonzern (m/w/d)**: Ab sofort suchen wir für ein weltweit agierendes Unternehmen der chemischen Industrie einen Sachbearbeiter (m/w/d) im Bereich Customer Service. **Einfach profitieren.**: - Top Bezahlung nach Vereinbarung - Zulagen und tarifvertragliche Absicherung - Unbefristete Festanstellung - Intensive...

  • Sachbearbeiter Customer Service Chemiekonzern

    Vor 3 Tagen

    Essen, Deutschland Rehbach Personal-Service GmbH Vollzeit

    **Sachbearbeiter Customer Service | Chemiekonzern (m/w/d)**: Ab sofort suchen wir für ein weltweit agierendes Unternehmen der chemischen Industrie einen Sachbearbeiter (m/w/d) im Bereich Customer Service. **Einfach profitieren.**: - Top Bezahlung mit Zulagen - Rehbach Treuebonus bis 500 € - Unbefristeter Arbeitsvertrag - Tarifvertragliche Absicherung -...

  • Talent Acquisition Specialist with German

    Vor 3 Tagen

    Essen, Deutschland Wibit Consulting & Services (WibitCS) Vollzeit

    **In Collaboration, We Are Hiring: German-Speaking Talent Acquisition Specialist!** Join us in shaping the future of customer interactions as we partner with a leading Outsourcing/BPO consultancy dedicated to enhancing business success through exceptional customer engagement. We are seeking a motivated and detail-oriented **Talent Acquisition Specialist**...

  • Senior Director, Customer Services

    vor 2 Wochen

    Essen, Deutschland Brenntag Vollzeit

    Here at Brenntag we currently have an opening for a Senior Director, Customer Services. This role will lead and steer the overall planning,development, performance and maintenance of the Customer Services agenda in BSP. Please note that this role can be based anywhere in the world, but ideally within Europe. YOUR ROLE & RESPONSIBILITIES Strategise and plan...