German Speaking Customer Advisor for Sofia Office
vor 2 Wochen
If you are passionate about delivering outstanding customer support in fast-paced environment and If you're looking for a place where Your skills make a real impact, we have the perfect role for you Role Overview Fantastic opportunities working with the world's leading lighting solutions provider Our energy efficient lighting products, systems and services enable the customers to enjoy a superior quality of light, and make peoples lives safer and more comfortable, businesses more productive and cities more livable. Want your weekends free? Not a problemOur lines are open 9:00am-9:00pm Monday to Friday to help you strike an excellent work life balance Possibility for hybrid work after the 6th month Key Responsibilities: Respond to inbound customer requests, document relevant case informationEnsure excellent customer satisfactionAbility to assist users with Pre-Sales, General Inquiries, and technical support issues via phone/email/chat/social/social messaging channels (as assigned)Respond appropriately to customer escalations and escalate issues and customers to higher tiers of support as defined and documentedCollaborate with other technicians to resolve or properly close help ticketsManage an individual ticket queueResponsible to follow the direction of management and provide feedback What you need? Exceptionally customer focusedFluency in German both in verbal and written communicationGood level of English in both verbal and written communication (for training purposes)At least 6 months experience in front-line technical customer service role preferred Possess excellent writing and verbal communication skills to simplify technical language for non-technical usersDemonstrate patience when communicating and solving issuesTreat all data and personal information with utmost confidentiality Keep up with the latest IT and tech-related trendsProactive, self-motivated and a great team playerExcellent soft skills, particularly inDemonstrating empathy in active listening skills and demonstrating empathy What can you expect from us: Fulltime role with working shifts between 9:00 a.m. 9:00 p.m., Monday FridayCompetitive salary 3900 BGNConvenient office location, close to bus stations and the metroComprehensive initial training and onboarding (fully paid by us)Continuous training and upskilling programs through Concentrix UniversityProfessional Development and Career Navigation programs to map out the steps in your desired developmentHealth and Wellbeing initiativesRelocation support if needed (accommodation and travel expenses)Part of the additional benefits are Health and Life Insurance, Multisport card, Transport allowance, Bonus for important life events, Additional paid leave for education, Corporate discounts, Company events and many more
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German-Speaking Customer Service Specialist
vor 4 Wochen
Essen, Deutschland Workster VollzeitWorkster is partnering with one of the world’s leading customer experience providers to recruit motivated German-speaking talents who want to work in an international environment in Portugal.This is an excellent opportunity to represent some of the most famous global brands and deliver exceptional service. 🌍💼 Your ResponsibilitiesSupport customers...
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Solution Advisor
vor 1 Woche
Essen, Deutschland beqom VollzeitCompany Overview Are you passionate and hardworking? Do you thrive in an entrepreneurial environment? beqom is a fast-growing B2B software company focused on managing total compensation for leading enterprises. We support some of the world's most exciting brands with mission-critical business processes, helping them attract, retain, and motivate talent...
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Essen, Deutschland Next Job Abroad VollzeitImagine starting your day with sunshine, turquoise sea views, and a short walk to work past palm trees and cozy cafés. That’s everyday life in Malta - one of Europe’s sunniest islands and a favorite destination for expats. With over 300 days of sunshine, an international community, and a buzzing social life, Malta is the perfect place to kickstart your...
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Talent Acquisition Specialist with German
Vor 3 Tagen
Essen, Deutschland Wibit Consulting & Services (WibitCS) Vollzeit**In Collaboration, We Are Hiring: German-Speaking Talent Acquisition Specialist!** Join us in shaping the future of customer interactions as we partner with a leading Outsourcing/BPO consultancy dedicated to enhancing business success through exceptional customer engagement. We are seeking a motivated and detail-oriented **Talent Acquisition Specialist**...
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German-Speaking Customer Expert Remote from Greece
vor 4 Wochen
Essen, Deutschland EU Best Jobs VollzeitWhat you will do Deliver exceptional customer service. Perform troubleshooting. Call collect and analyze customer feedback. Escalate cases when necessary and follow up to guarantee customer satisfaction. Show empathy and professionalism in every interaction whether written or verbal. Manage customers and support them with a premium experience. Collaborate...
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Office Administrator
vor 2 Wochen
Essen, Deutschland Sigas GmbH VollzeitOffice AdministratorHEGGEL® GmbH, a leading company active in the field of industrial protective coating systems, is seeking a highly motivated office administrator to join its team. As a valued and important member in the fast-growing business, you will be expected to work flexibly and handle the responsibilities in a structured and autonomous manner....
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Front Office Agent
vor 2 Wochen
Essen, Deutschland Connections VollzeitOur client, one of the world’s leaders of mobility, is looking for **Dutch speaking Customer Experience Agents** to join their team in Germany. **Company Benefits**: - 250 euros for equipment (desk, lamp, PC, etc) - Performance bonuses: up to 200€ gross per month. - 50€ per month for electricity. - Permanent contract. - Extra payment for Sundays. -...
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Customer Care Officer
vor 9 Stunden
Essen, Deutschland DNV VollzeitThis is the jobWe are looking for new colleagues (m/f/d) for our Customer Care Team in Essen. The sooner we can start together, the better!Our external as well as internal customers rely on you: You are responsible for the project execution in the areas of management system certification and are passionate about service and problem solving. You care for...
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Japanese Speaking Logistics Clerk
vor 1 Woche
Essen, Deutschland PSE Personal Service Experts GmbH Vollzeit**Location**:near Düsseldorf **Reference number**:10000-1189521113-S PSE is a recruitment agency in Düsseldorf, which provides a portfolio of recruitment services for permanent contracts and temporary jobs to global Japanese companies. We operate across a wide range of sectors and are specialized in matching specialists and executives. Now our client, a...
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Essen, Deutschland Workster VollzeitWorkster is partnering with a leading travel management, corporate card, and expense management company to recruit a Senior Business Travel Consultant to join their Portugal-based team.In this role, you will provide high-quality support to corporate travelers, handling bookings for accommodations, flights, rail travel, and other business travel services. You...