Sales Contract Specialist

Collaboration = Innovation

One leads to the other. At Moody’s, we believe good teamwork gives us an edge. We foster a culture that thrives on diverse perspectives to overcome ever-changing market challenges. Join us and let’s move the world forward together.

Department
- We strive to be a world-class sales organization with our customers’ needs at the centre of everything we do. Our client base ranges from banks and financial institutions to insurance and asset management companies, as well as government institutions and professional services firms. As the bridge between our product teams and customers, we build mutually rewarding relationships that allow us to deliver the best solution for each customer challenge. An organization of motivated, curious, and teamwork-oriented people, we let our passion drive our business forward.

Role/Responsibilities
- and results-oriented. _
Key Responsibilities:

- Manage the end-to-end process for renewals and new business, supporting a dedicated team of sales representatives and acting as the primary point of contact for contract drafting, negotiation, and execution processes.
- Analyze account information, license parameters, and contract terms with extreme attention to detail in order to support the sales team with proposals for pricing and contractual requirements.
- Draft sales contracts in accordance with internal policies and best practices while evaluating both business and client needs and making recommendations to sales representatives. Exercise judgment throughout the contract drafting & negotiation process to resolve issues and ensure compliance with Sarbanes-Oxley controls.
- Complete primary review of and validate all executed contracts, confirming compliance with internal policies and best practices. Ensure all information required for order submission is documented and accurate.
- Facilitate any subsequent changes or adjustments requested by Sales or Client and use discretion in determining course of action.
- Lead collaboration with Finance, Legal, Billing plus other stakeholders to review complex contracts to define specific deliverables, terms, or other contractual elements related to new sales.
- Maintain accurate client data throughout CRM and different systems, ensure pricing and allocations are correct, and document pertinent transaction details. Ensure consistency and accuracy for all stages of the sales cycle.
- Ensure internal and external client queries are fully resolved in a timely fashion with a high level of satisfaction.

**Qualifications**:

- Undergraduate/first-level degree (e.g., Bachelor’s degree) in finance, business administration, information systems, management, or other relevant area.
- Minimum 2 years prior experience working in an administrative, customer service, finance, legal or sales support role, preferably with a sales
- or contract-related function, supporting the quote-to-cash process
- Highly organized, with the ability to multitask and prioritize in a fast-paced, deadline-driven environment
- Extremely detail-oriented
- Strong teamwork and customer service orientation. Highly responsive and proactive in issue identification, communication, and managing expectations.
- Highly motivated and results-driven.
- Excellent verbal and written communication and interpersonal skills; ability to build relationships.
- Demonstrates good judgment in problem-solving and issue escalation.
- Highly proficient in Microsoft Word, Outlook, Excel and PowerPoint.
- Experience working with Salesforce CRM and/or Apttus is strongly desired.
- Fluency in English and Italian both spoken & written is essential.
- Moody’s is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender expression, gender identity or any other characteristic protected by law.