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Inside Sales Representative

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Frankfurt am Main, Deutschland Fortinet Vollzeit

**Inside Sales Representative - Renewal Specialist**

**Location: Frankfurt or Munich**

We are seeking motivated, flexible and focused individuals to join our Inside Sales Team. Achieving our future goals and remaining a leader in our field requires exceptional individuals who can share and understand our passion for success. You will work with and support our Account Managers with the focus on driving the renewal business through maintaining a relationship with existing customers and ensuring that they renew their contract for services.

**Responsibilities**:

- Planning, executing, tracking and analyzing our renewal business
- Establishing a framework and process to track, manage and maximize renewal contracts
- Cooperating with the sales team and assist in selling renewals and promoting up-sell opportunities
- Contacting and follow-up with customers and partners to ensure a timely renewal process - always aligned with Account Manager
- Periodically reporting on progress of current contract renewals
- Preparing renewal quotes for current contracts
- Managing customer requests
- Preparing forecasts of contract renewal bookings
- Demonstrating key functionality to promote up-sells at existing accounts

**Required Skills**:

- Experience with supporting a Sales Team ideally within the IT Industry - security and or
- networking sector
- Goal orientated and self-confident with the ability to work in a fast-paced environment
- Excellent customer service and communication skills (in German / English)
- Confidence and excellent negotiation skills
- Ability to analyze numbers effectively
- Excellent attention to detail and a commitment to both accuracy and quality
- Demonstrated ability to work independently as well as in a team environment
- Proactive and energetic
- Ability to handle multiple projects at the same timeSolid Salesforce experience