Internship in Customer Self Service Portal Aap
Vor 6 Tagen
**Aufgaben**: Mercedes-Benz Mobility AG (MBM) provides customers with a range of mobility options from financing and leasing to insurance and fleet management. The Digital Solution Centre (DSC) located in Stuttgart plays a pivotal role for MBM’s business development by driving digital adoption and innovation. Our product development team is striving to make self-service functionality available for our customers 24/7 via web portal or mobile app. Are you broad-minded and looking forward to working with a dynamic team in an international environment? Then join us in advancing highly innovative MBM services These challenges await you: - Support to maintain and enhance power BI dashboards - Assist the scrum master with documentation in Jira/confluence - Support the product team to conduct scrum, sprint and PI meetings in the absence of scrum master - Analyze the customer feedback received via various tools to further enhance the product - Help us developing internal documentation - and communication channels - Prepare presentations and briefings for internal panels - As a working student, you contribute like any other team member, so you can learn and grow but always allowing room for your studies **Qualifikationen**: - Masters Degree in Computer Science or Software Engineering - However, more important than your study field and scientific background is your passion and enthusiasm about IT related topics and technology and innovation. - Very good communication skills and proficiency in English and German (as to the multinational line-up of our team, we communicate in English on a daily basis). - We work a lot with below tools/process/methods/framework and it’s a definite plus if you have exposure in these areas - Exposure to SAFe software development methods - Exposure to PowerBI, Adobe Analytics, Google Analytics - Exposure with tools like JIRA, Confluence, KanBo, Mural and Github - Ability to work independently as well as a team-Player, eagerness to learn and ability to adapt to new situations quickly, project management skills, communication skills and intercultural competency Additional information: Please find the criteria of employment "here". Citizens of countries outside the European Trade Union please send, if applicable, your residence / work permit.
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Scrum Master for Customer Self-services Europe
vor 16 Stunden
Stuttgart, Deutschland Mercedes-Benz Mobility AG Vollzeit**Aufgaben**: **Mercedes-Benz Mobility at a Glance** With around 10,000 employees, Mercedes-Benz Mobility AG (MBM) specialises in financial and mobility services. The products range from financing, leasing, vehicle subscriptions, rental and fleet management to digital services for charging and payments, as well as insurance and innovative mobility services....
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Stuttgart, Deutschland LBBW VollzeitWerkstudent (m/w/d) Customer Service & Digital Solutions Corporates Die LBBW zählt zu den führenden Banken Deutschlands und ist ein innovatives, internationales und nachhaltiges Unternehmen im Finanzsektor. Wir sind eine verlässliche Bank und wissen, was es heißt, sich zu verändern. Digitalisierung, Agilität und Effizienz sind für uns nicht nur...
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Customer Service Operations
Vor 3 Tagen
Stuttgart, Deutschland Network Aviation Group Vollzeit**Job Description: Customer Services, Operations & Reservations Agent** Job Title Customer Services, Operations & Reservations Agent Employed by Network Airline Services GmbH Location Frankfurt, Germany Reports to Office Manager, Germany Salary Competitive with attractive benefits **SUMMARY**: Network Airline Services GmbH (NAS GmbH) is part of the Network...
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Praktikant*in digitale Self-Services
vor 2 Wochen
Stuttgart, Deutschland Mercedes-Benz VollzeitTätigkeitsbereich:Finanzen / Leasing & BankingFachabteilung:E2E Testing & Digital TouchpointsGesellschaft:Mercedes-Benz Leasing Deutschland GmbHStandort:Mercedes-Benz Leasing Deutschland GmbH, StuttgartStartdatum:..6Veröffentlichungsdatum:..5Stellennummer:MER3UZ1Arbeitszeit:Vollzeit BewerbenAufgabenDie Mercedes-Benz Leasing Deutschland GmbH (MBLD) sowie...
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Mandatory Internship on Generative AI
Vor 6 Tagen
Stuttgart, Deutschland Bosch VollzeitCompany DescriptionBosch Global Software Technologies GmbH (BGSG) is a company within the Bosch Group. The Bosch Group is a global leader in technology. As part of this group, BGSG offers established services and digital solutions in the corporate and product environment and has a broad global portfolio of customer-specific IT, IoT and development tools and...
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Customer Service
Vor 6 Tagen
Stuttgart, Deutschland Perrigo Vollzeit**Übersicht der Beschreibung**: This role helps drive customer loyalty and achievement of the company’s sales and revenue objectives by delivering exceptional customer fulfillment and enhancing the customer experience. The Customer Service & Logistics Specialist serves as the key supply chain contact for both internal and external customers for the...
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Head of Customer Service Management
Vor 6 Tagen
Stuttgart, Deutschland teamative VollzeitÜber uns / about teamativeWir sind ein international ausgerichtetes IT- und Beratungshaus im Bereich ServiceNow und treiben die digitale Transformation unserer Kunden mit Leidenschaft, Innovationskraft und tiefem Prozessverständnis voran. Zur Erweiterung unseres Beratungs- und Dienstleistungs-Portfolios suchen wir eine erfahrene Führungspersönlichkeit,...
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Head of Customer Service Management
vor 10 Stunden
Stuttgart, Deutschland teamative VollzeitÜber uns / about teamativeWir sind ein international ausgerichtetes IT- und Beratungshaus im Bereich ServiceNow und treiben die digitale Transformation unserer Kunden mit Leidenschaft, Innovationskraft und tiefem Prozessverständnis voran. Zur Erweiterung unseres Beratungs- und Dienstleistungs-Portfolios suchen wir eine erfahrene Führungspersönlichkeit,...
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Stuttgart, Deutschland Bosch Sicherheitssysteme GmbH VollzeitMandatory Internship in FinOps for New Digital ServicesIngersheimer Straße 16, 70499 Stuttgart, GermanyFull-timeBosch Sicherheitssysteme GmbHCompany DescriptionAt Bosch, we shape the future by inventing high-quality technologies and services that spark enthusiasm and enrich people’s lives. Our promise to our associates is rock-solid: we grow together, we...
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Customer Service Analyst
Vor 6 Tagen
Stuttgart, Baden-Württemberg, Deutschland Hillenbrand VollzeitJob DescriptionMold-Masters is seeking a dedicated and detail-oriented Customer Service Analyst to join our team. The successful candidate will be responsible for analyzing customer interactions, identifying areas for service improvement, and ensuring a high level of customer satisfaction. This role involves collaboration with Sales, Technical support, and...