Client Service Director
Vor 5 Tagen
Cocomore is not only a digital agency providing products and communication services for international clients like Nestlé, Procter & Gamble, Rabobank, Samsung or Sanofi. Cocomore is also an incubator for digital start-ups, so far sold to Deutsche Telekom, Axel Springer and Pro7Sat1.
We are a team of 200 professionals from all over Europe, mostly located in and around Berlin, Cologne, Frankfurt, Hamburg, Seville, Poznan and Warsaw. And while we all have different skills and talents, we share a common spirit: we are human, entrepreneurial and creative. This is our way of working together with colleagues, partners and clients.
And here comes your opportunity: we are looking for you as a Client Service Director
**Your job**:
- As a first step, you take over responsibility for our business with the initial client - in close connection to the experienced DACH team in Frankfurt
- In the mid-run, you will be also responsible for further growing our business with the initial client, and/or new clients. You will have the responsibility to develop a growth strategy and ensure the profit of the unit
- You will bring the local team (which is currently hired) up to speed and organize workflows internally and with the client
- You will be the daily contact with the client's Brand Managers
- You are the mastermind behind the strategic and conceptual consultancy across all instruments of the digital marketing universe (focus on CRM, but also touchpoint strategy, SEO/SEA, Social Media, content and creative)
- Project management is part of the job: You bring the right experts together in effective teams to deliver solutions for the above topics, and you organize timelines and deadlines with the client
- You are also responsible for the budget management and cost planning on projects
**Your skills**:
- Entrepreneurial mind with a high degree of self-motivation and self-organization as well as the capability to set up new structures and processes
- Hands-on mentality: This is about building up a new unit, so we look for an all-round talent who will get the things done that have to get done
- University degree with very good results in marketing, media/communications or similar
- 5+ years professional experience with a consultancy or agency with a digital focus, ideally including CRM or related marketing disciplines (B2C)
- Successful experience in consulting to clients, driving forward their business
- Well-organized, Project management skills are a plus, ideally JIRA experience
- Outstanding leadership and social competency as well as strong communication skills.
- Fluent German, excellent English
**What you can expect from Cocomore**:
- **Work where you want: in one of our super-modern offices, remote or both - based on your tasks and daily schedule.**:
- Work as much as you want: full-time, part-time or in a shared position - we already have various models running smoothly.
- Expect a competitive salary and good perspectives to be actively promoted.
- Benefit from language courses, training budgets and various internal initiatives, like knowledge sharing sessions or team building events.
- Enjoy employee discounts at partner companies.
- Enjoy Team spirit and start-up atmosphere while working in a well-run organization.
**What will happen next?**
- Afterwards, our recruitment team will inform you if your experience matches our requirements.
- If yes, you will be invited to the online interviews.
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