Expert Customer

Vor 3 Tagen

Duesseldorf, Deutschland METRO AG Vollzeit

Company Description

METRO is a leading international wholesale company with food and non-food assortments that specializes in serving the needs of hotels, restaurants, and caterers (HoReCa) as well as independent traders. Around the world, METRO has some 16 million customers who can choose whether to shop in one of the large-format stores, order online and collect their purchases at the store or have them delivered. METRO also supports the competitiveness of entrepreneurs and independent businesses with digital solutions and thereby contributes to cultural diversity in retail and hospitality.

In our core wholesale business, METRO is globally represented with around 660 stores in 31 countries and generates sales of 29.8 billion Euros with approx. 95.000 employees. The headquarter is located in Düsseldorf, Germany.

**Job Description**:
Within the Corporate Controlling department in our headquarter, we support business units and international wholesale entities in the successful implementation of our commercial strategy ‘sCore’. In this context, your responsibilities will include:

- Providing regular and ad-hoc reports, analytics and conclusions on commercial and sales related areas (e.g. customer life cycle, Sales Force, etc)
- Providing analytics and support for sCore strategy implementation in the sales and customer area
- Identifying levers and opportunities and enable fact-based decision-making
- Presenting and consulting towards central Sales & Customer business unit, senior management and international entities
- Maintaining and improving reporting
- Community building with country Controlling teams
- Representation of Sales & Customer Controlling in cross-functional projects

**Qualifications**:

- You hold a university degree in Business Administration with specialization in Controlling, Accounting, Finance or a similar area
- You have profound knowledge of Customer Performance Management
- You look back on 4+ years of working experience in controlling, preferably international experience in wholesale or retail
- You demonstrate impactful communication and presentation skills, which makes it easy for your counterparts to follow your line of argumentation
- You are skilled in SQL - or have willingness to learn
- You balance an independent working style with a team player attitude

Additional Information
**What we offer**:

- A high degree of personal responsibility, the opportunity to grow personally and to motivate yourself professionally. We offer an environment in which you can contribute and implement your ideas.
- Work-life balance: trust-based working hours, 30 days of vacation and options for mobile working.
- Continuing Education: A comprehensive continuing education offering through our own training team as well as our own annual training budget.
- Well-being: Health programs, a free gym on our campus, regular employee events.
- Comfort: Very good transport connections and free parking including charging facilities for e-mobility. A canteen with very reasonably priced meals as well as discounts in our stores and at many partner companies.
- Company pension plan: subsidy to provide for your age.

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