Av Technician
vor 2 Wochen
**Onsite AV Technician - Munich, Germany**
The AV Onsite Tech is a key role in the support of the customer’s clients. This position is client facing and the AV Tech must be professional and have a strong Customer Service attitude. The AV Tech will be called upon, by the client, for any and all meeting type support and shall address any issues and requests to the best of their ability. This position requires honed AV troubleshooting skills and the ability to think outside the box to resolve issues quickly.
**Role & Resposnisbilities**
This position shall have the following responsibilities;
- Provide excellent customer service to clients
- Provide client assistance to support collaboration technology or process
- Provide support on all collaboration technologies including, but not limited to;
- Video Conferencing based on Poly
- Microsoft Teams
- Meetup devices
- Owl video devices
- Webex
- Zoom
- Audio conferencing
- Provide end-user support on process;
- Scheduling meetings with technology
- Requesting support
- Basic use of technology
- Provide end-user training as requested
- Troubleshoot, to level 2, all issues to capability and resolution
- Replacement of equipment
- Termination of cabling
- Complex troubleshooting
- Escalate issues, as required, to necessary parties following process
- Weekly room checks
- Quarterly room preventative maintenance
- Maintain and report on all technology requests within Client’s Incident Management System.
- Ensure all assigned tickets are updated and closed once resolved
- Provide standard weekly, monthly and quarterly reports as required and on-time
- Maintain and manage equipment spares inventory
- Manage meeting room inventory
- Provide event support, as requested and scheduled
- Schedule backfill and surge support for site as required following established process.
- Adhere to all Yorktel policies including, but not limited to;
- Time keeping
- Overtime requests and authorizations
- Vacation and sick time requests
- Adhere to all BMS policies
**Skills & Abilities**
The AV Tech shall have the following experience and skill set;
- 4-7 years’ experience working with audio/visual equipment
- 4-7 years’ experience with troubleshooting technical issues, preferably on A/V equipment and/or IP connected devices
- 1-3 years’ experience in a customer facing position
- CTS Certification required or obtained within 6 months from starting position
- CTS-I and CTS-D certifications preferred
- Basic understanding of IP networking
- Complete understanding of A/V signal flows
- Ability to climb ladders and perform tasks at height, within reason.
- Ability to lift and carry 20kg
- Able to walk somewhat long distances during shift
Join us and you will enjoy an excellent salary and benefits package, including pension and private health care.
-
Av Technician
vor 2 Wochen
Berlin, Deutschland Yorktel Vollzeit**Onsite AV Technician - Munich, Germany** The AV Onsite Tech is a key role in the support of the customer’s clients. This position is client facing and the AV Tech must be professional and have a strong Customer Service attitude. The AV Tech will be called upon, by the client, for any and all meeting type support and shall address any issues and requests...
-
Av Technician
Vor 7 Tagen
Berlin, Deutschland Arup VollzeitA career at Arup offers you the chance to make a positive difference in the world. Independently owned and independently minded, we attract a diverse mix of people to work on ground-breaking global projects. We have an ambitious commitment to be the digital leader in the built environment and have digital teams and experts all over the world, who collaborate...
-
AV Event Technician
vor 3 Wochen
Berlin, Deutschland Kinly’s Global Services VollzeitROLE: Event Technician (m/f/d) CONTRACT TYPE: Full-time WORKING HOURS: 40 hours per week LOCATION: Frankfurt, Germany (no travel required) Kinly's role is to provide on-site technical support for local, virtual and hybrid events. Various scenarios are possible, from small local events to TV studio productions to large hybrid events in multiple languages....
-
Computertechniker (M/w/d)
Vor 7 Tagen
Berlin, Deutschland Sharp Brains Ltd Vollzeit_**Sharp brains limited**_ **i**s a UK-Based company, providing IT services globally. One of our leading services is international recruitment for our clients. Sharp Brains Ltd is a preferred IT Service Provider for many businesses because of our vast global presence. Our quick and efficient methods and state-of-the-art solutions link our huge network of...
-
Desktop Support Engineer
Vor 4 Tagen
Berlin, Deutschland Total IT Global VollzeitTotal IT Global is a leading IT infrastructure services provider offering holistic vendor agnostic hardware and managed service solutions globally. We work closely with our customers and undertake full accountability of their goals by providing end to end support at every stage of the IT hardware lifecycle i.e. from consulting, procurement, maintenance...
-
Desktop Support Engineer
Vor 4 Tagen
Berlin, Berlin, Deutschland Total IT Global Vollzeit 40.000 € - 60.000 € pro JahrTotal IT Global is a leading IT infrastructure services provider offering holistic vendor agnostic hardware and managed service solutions globally. We work closely with our customers and undertake full accountability of their goals by providing end to end support at every stage of the IT hardware lifecycle i.e. from consulting, procurement, maintenance...
-
Technical Project Lead
Vor 6 Tagen
Berlin, Deutschland caresyntax Vollzeitcaresyntax® Inc., together with its global medical device integration solutions arm, maintains a worldwide installed base of nearly 7,000 operating rooms, supporting over 10 million procedures per year. And this is just the beginning - we're growing fast!Headquartered in Boston and Berlin, with over 100 employees from more than 33 different nationalities,...
-
Desktop Support Engineer
vor 2 Wochen
Berlin, Deutschland Total IT Global VollzeitTotal IT Global is a leading IT infrastructure services provider offering holistic vendor agnostic hardware and managed service solutions globally. We work closely with our customers and undertake full accountability of their goals by providing end to end support at every stage of the IT hardware lifecycle i.e. from consulting, procurement, maintenance...
-
Field Application Specialist to Gradientech
vor 2 Wochen
Berlin, Deutschland Ed:Za VollzeitVi är ett företag som har som mål att vara nytänkande och flexibla kring våra kunders behov av att få saker gjorda och samtidigt lösa deras utmaningar kring att hitta rätt kompetens. Detta gör vi genom att erbjuda tjänster och lösningar som levererar på specifika projekt och behov samtidigt som vi bygger unik kompetens i ett snabbt tempo. Som...
-
Visibility and Advocacy Support Volunteer
vor 1 Woche
Berlin, Deutschland UNFPA VollzeitTitle: Visibility and Advocacy Support Volunteer, WomenX Collective Location: UNFPA Berlin Hub Office, Berlin, Germany Full/Part-time: Full-time Remote/In person: In person Duration: 24 weeks The Position: Under the direct supervision of the Global Coordinator, SRH Innovation Specialist, WomenX the UNFPA Volunteer will support the branch/team in the work of...