Engineering and Operations Coordinator

**Company Description**
More than 20 years ago, zooplus was one of the first to bring the pet category into the world of eCommerce. Today, we stand strong as Europe’s leading online pet platform, delivering moments of happiness to more than 9 million pet parents each year.
**Job Description** Company Description**

Our mission started more than 20 years ago, when we dedicated ourselves to creating moments of happiness between pets and pet parents across 30 European countries. Today, we stand strong as Europe’s leading online pet platform, delivering moments of happiness to more than 9 million pet parents each

We are looking for an exceptional **Digital** **Engineering and Operations (DEO) Coordinator** who will play a crucial role in ensuring the efficient and smooth operation of the engineering department of zooplus. Being a part of a big international team, you will be closely engaged with different stakeholders within the organization, fostering collaboration between different teams and participating in the improvement of internal processes, thus, having a great impact on the business.

As a **Digital** **Engineering and Operations Coordinator,** you will steer:

- Project coordination: Collaborating with engineering teams to ensure smooth execution of DEO department Tasks by coordinating tasks, timelines, and resources. This includes organizing meetings, tracking progress, and facilitating communication between team members.
- Documentation and reporting: Maintaining guidelines for documentation, including progress reports, budget tracking, and meeting minutes. Generating regular reports to update DEO Stakeholders on the status and any relevant issues or risks. Help with Admin tasks to support DEO.
- Calendar and schedule management: Managing the DEO's calendar, scheduling meetings, appointments, and events.
- Meeting and event coordination: Assisting with the planning and coordination of meetings and events, both internally and externally.
- Correspondence and communication: Managing incoming and outgoing correspondence. Proficient in drafting, editing, and enhancing various documents, presentations, and reports as per requirements, including a strong command of presentation and Excel skills.
- Document and file management: Maintaining organized and up-to-date files and records. Managing confidential and sensitive information with discretion. Ensuring easy access to relevant documents and information when needed.
- Task coordination and follow-up: Assisting with tracking and following up on various tasks and assignments given to the DEO. Collaborating with different teams and stakeholders to gather necessary information and updates. Monitoring deadlines and ensuring timely completion of tasks required. Keeping up-to-date with e-commerce industry trends and best practices. Reviewing contracts with vendors and managing contact information to do admin tasks related to onboarding vendors.
- Team Engagement and Participation: Ensure that the DEO Leadership is informed and updated about expectations, reporting and cross-team initiatives. Oversee the tasks that spread over multiple departments within DEO and lead the alignment cross-management.
- Offshore Development Center Coordination: Be the contact point for ODC-related initiatives, ensure alignment among the DEO leadership members and support the collaboration with the ODC counterpart. Own the reporting and tracking of progress including budget allocation and actual of the ODC account
- Office Vibes Coordination: Govern and align the Office Vibes (employee mood tracking tool) initiatives across DEO leaders. Collect and report the activities and track the progress within DEO reporting.
- Budget Overview: Be an aggregator of budget progress, support reporting of the spending and coordinate among the DEO leadership the way budget updates are reported. Connect with finance team and align expectation on budget tracking.

**Qualifications** Qualifications**

**Essential Experience**:
**Admin, Coordination, Deadline Adherence, and Analysis**:

- Proven track record of working with senior leadership teams in extended organizations (over 300 people)
- Strong assertiveness and collaboration with senior manager. Ability to navigate among different cultures and balance demand vs. concession. Ensure clear expectations and communication
- Excellent skills in planning, organizing, and prioritizing tasks.

**Ownership, Autonomy, Adaptability**:

- Strong sense of ownership and autonomy.
- Adaptable to rapid business changes.
- Minimum of 10 years of experience in a similar role.

**Stakeholder Management and Quick Learning**:

- Effective stakeholder management.
- Quick grasp of new concepts.

**High Proficiency in Digital Workspace and Collaboration tools**:

- Must have proven expertise on Office Suite (especially Excel, PowerPoint, and Outlook) and SharePoint
- Strong knowledge of organizing content and wiki (Confluence) and documentation architecture of KB
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