Trainee Technical Support

vor 2 Wochen

Leipzig, Deutschland myhotelshop GmbH Vollzeit

Technical Know-How, here I come

**We are looking for: Trainee Technical Support (M/F/d) in Leipzig**:
You love all things technical, but also enjoy talking to people and seeing your passion for details reach the goal? Then you have found the perfect work environment

We are the leading online direct revenue acquisition partner for hotels and improve profitability and distribution independence for hotels.

This is your chance to be part of our family like business founded in 2012 and integrated into the global world of RateGain in 2021.

We do things differently and thrive on flexibility, transparency and flat hierarchies.

**What is in it for you?**:

- Unique & Friendly work environment with flat hierarchies
- Flexible work hours
- Unlimited Holiday
- Constant Team Support & Solidarity
- A comprehensive onboarding program
- Endless opportunities to grow your own ideas and potential
- Weekly Sports Courses & Regular Team Events
- Be part of our Green Team and see what you can do for environmental sustainability
- Get A Company Bike
- Mistakes are accepted as the path to become better than you were before
- Dress-Code: Come as you are, whether it’s Flip Flops, Funny Socks or simply your own unique style

**Your Future Tasks**:

- Processing incoming orders
- Technical setup of online marketing campaigns
- Implementing tracking codes via Google Tag Manager
- External communication with hotels, technical partners as well as online marketing agencies and meta platforms (Trivago, Tripadvisor, Google, etc.)
- Internal communication with other departments (SEA, IT, Account Management, Product, Sales)
- Technical quality assurance
- General technical support
- Analysis and optimization of internal and external processes

**Your Profile**:

- You have a strong affinity to technical structures and a very good understanding for all things technical.
- Flexibility is definitely not foreign to you
- If you are open-minded and curious to learn new things in a fast changing environment, then you will fit right in.
- Experience in the hotel or tourism industry is helpful.
- **If you don't fit the profile at this point, then please feel free to check out the other job openings as we are always looking for career changers with your expertise**

**This is important to us**:
As we aim to offer our clients the best service you need to show great strengths in communication.

A good team spirit is essential

Company language is English & German therefore written and spoken fluency is substantial.

**Let’s keep it confidential**:

- We will contact your current / former employer only with your prior permission.
- Phone Interviews and Personal Meetings can also be arranged after work or at the weekends.

**Interested? What's next**:

- If you have questions then just go ahead and ask your person of contact.
- We will coordinate a short phone interview with you.
- Afterwards we get to know each other personally and discuss more details.

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