Operations Intern

Job Description

In the 1950s, global trade changed for good. The invention of the standardized container suddenly meant that transporting goods across the world became affordable. And with that, paved the way for globalization and global wealth. But contrary to the container, most surrounding processes have not been standardized nor innovated—and are still frustratingly complex, manual, and error-prone.

That’s why our ambition is to use technology to simplify the logistics of global trade, making the processes around the container as simple as the container itself. We do that by providing a neutral infrastructure that connects all logistics companies to remove friction and create economic opportunity.

Operations Intern - Ocean Freight Marketplace (f/m/d)

As our Ocean Freight Marketplace Operations Intern, you are building the backbone of the booking platform on xChange with sailing schedules and freight rates for our suppliers (Shipping Lines). Your mission is to help encourage sellers to offer a wider set of connections leading to more supply on the platform You do this by making it super easy for suppliers to sell via xChange as you build smart ways of collecting and transforming their data so they don't have extra work.

**Requirements**:
Your responsibilities in a nutshell
- Ensure that our supplier data is always up to date (rates, terms & sailing schedules) and in the right format
- Build relationships with our suppliers; troubleshoot where necessary and find ways to solve their problems
- Decrease manual data-workload for our customers and constantly find ways to improve processes with the rest of the team
- Come up with creative solutions to standardize data as fast as possible and build tools to automate our processes, helping us to reduce manual and error-prone steps

What we’re looking for
- Student or graduate with a passion for large amounts of data and with superior excel skills, looking for a six-month internship in Hamburg
- You are organized, independent and trustworthy with an eye for details
- You speak English fluently and communicate in a clear and structured way
- You are great at prioritizing your tasks and you look at processes critically - let’s identify areas of improvement and scale up together
- Prior experience in handling large amounts of data is a great plus

What we have to offer
- Ownership from day one & direct impact on the success of our company
- A dynamic and international team with 60+ nationalities across our growing 300+ team members & extremely flat hierarchies
- A highly scalable product with a proven product-market fit ready to change the industry & do something good
- A great working atmosphere with an open-minded and collaborative culture—plus a team of highly motivated & enthusiastic colleagues who can't wait for you to join
- A fast-paced work environment and complex intellectual challenges from day 1
- Great location - brand new office in the heart of Hamburg, enjoy the view of the iconic Elbphilharmonie concert hall from our rooftop terrace
- It goes without saying: Flexible home-office rules, regular team events (also online), and of course, a wide variety of fruits, snacks and drinks in the Hamburg-office
- A competitive equity package, all employees become shareholders in xChange
- Subsidised HVV Profi ticket to travel freely within Hamburg
- Opportunity to lease a bike and pay through your monthly payslip (huge discounts included)
- Access to the Fürstenberg Institut for personal coaching and counselling
- Support for German language classes