Genesys Design

vor 1 Woche

Munich, Deutschland Manning Global Vollzeit

Our client, a leading global IT service provider, is recruiting for **Genesys Design & Application Development/ Nuance **to join their project in **Germany **.

**Position Title:
**Genesys Design & Application Development/ Nuance
**Position Type:
- Permanent**Start Date:
- ASAP**Location:
- Munich, Germany**Contact:
- Bojan Ulemek | + 49 89 23 88 98 671**Qualification**:Must have Call Center experience and understand overall Call Center conceptsStrong experience in Genesys Voice portal (GVP), Genesys Framework, Genesys SIP Server, Genesys Stream Manager, and Genesys Agent Desktop (GAD).Strong experience on analysis of SIP messages and T-lib events. Expertise in Genesys clients likes CME, SCI, GA, OCM and IRD.Expertise in Troubleshooting the issues by analyzing the Logs.Experience with installation and configuration of various Genesys framework components.Have in-depth knowledge and working experience in Voice networks and the various elements (switching, signaling, intelligence network, messaging, directory, notification, etc.).Strong experience in TDM/VoIP routing protocols call processing (SS7, ISDN, SIP).Exposure to Call Routing/Strategy Capabilities, CTI, and T-Server operations.Experience with implementing complex solutions involving Web Services, SOA, VXML and Voice Objects.Experience with Nuance speech engines (ASR/TTS) and tools with an emphasis on NuanceAble to be an active participant in design and communicate design approach
- For more details contact:- Quoting reference:
- DE_MGBU_GDAD11377- Or call
- _Bojan _on:
- + 49 89 23 88 98 671- View our latest jobs:- Follow us on twitter:

  • Genesys Solution Architect

    vor 1 Woche

    Munich, Deutschland Manning Global Vollzeit

    Our client, a leading global IT service provider, is recruiting for ** Genesys Solution Architect / Designer** *** to join their project in *** **Germany **. **Position Title**: **Genesys Solution Architect / Designer** **Position Type**: - Permanent**Start Date**: - ASAP**Location**: - Munich, Germany**Contact**: - Bojan Ulemek | + 49 89 23 88 98...

  • Tech Specialist

    vor 1 Woche

    Munich, Deutschland Manning Global Vollzeit

    Our client, a leading global IT service provider, is recruiting for a ** Tech Specialist (Genesys) ** to join their pro ject in ** Germany **. **Position Title**: **Tech Specialist (Genesys)** **Position Type**: - Permanent**Start Date**: - ASAP**Location**: - Munich, Germany**Contact**: - Bojan Ulemek | + 49 89 23 88 98 671**Qualification**:- Genesys...

  • Mitarbeiter Strategy

    vor 2 Wochen

    Munich, Deutschland HypoVereinsbank - UniCredit Vollzeit

    **Die HypoVereinsbank ist Teil der UniCredit, einer paneuropäischen Geschäftsbank. Unser Ziel ist es, die Gesellschaft dabei zu unterstützen sich weiterzuentwickeln, indem wir unseren Unternehmenskunden und Privatkund:innen weltweit die besten Lösungen bieten und ihr Potenzial sowie das unserer Mitarbeiter:innen zur Entfaltung bringen.** **Die...