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Ai Program Lead
vor 2 Wochen
**About the role**
To ensure our most strategic customers are wildly successful with the Apheris platform, we are seeking an experienced AI Program Lead to join our growing team. You will be leading a consortium of customers that are collaboratively using their most valuable data in a privacy-preserving form to unlock innovation in the Pharma and Healthcare space. If you’re obsessed with solving complex customer problems and being at the forefront of scientific and technical innovation in AI, this job is for you
In this role, you will work with our most valuable and demanding customers to understand their business, technical, and functional requirements, breaking them down into milestones and driving successful business outcomes through excellent project management skills and technical understanding. This is an opportunity to roll up your sleeves and get hands-on with customer problems while also shaping the future of our cutting-edge technology.
Apheris is a fast-growing start-up that helps companies to build collaborative data ecosystems using our federated ML & Analytics platform. Our strategic customers, including leading enterprises and AI scale-ups across industries, trust us with advancing their AI and ML initiatives on their most sensitive and valuable data sets. Cross-organizational data collaborations or data networks are often technically, commercially, and contractually complex. As the AI Program Lead for our Key Accounts, you will be responsible for working closely with our CEO, CTO, VP Revenue, and Director of AI Solution Architecture to support our customers on their data collaboration journey.
At Apheris, we work with our customers on highly impactful projects, such as finding solutions to global diseases or reducing carbon emissions across industrial supply chains. We are an impact-driven company and are seeking someone who can thoughtfully scale this impact within a set of key Pharma and Healthcare customers.
**What you will do**
- Help a portfolio of our most strategic and complex customers to drive significant value from the Apheris Platform (Technical Account Management). Drive client discussions and initiatives towards successful outcomes.
- Work alongside some of the world’s leading minds on the forefront of AI adoption to identify high value use cases and design project plans in close collaboration with our customers.
- Consolidate customers’ requirements, break them into milestones and coordinate (and solve) them with respective teams at Apheris, our customers or suppliers. Communicate progress and results across stakeholders in an excellent manner.
- Design and execute solutions tailored to customer needs; nurture working relationships with our customers throughout their customer journey.
- You have at least 3-5+ years of industry working experience in a customer facing role with large enterprise clients on technical projects - experience from e.g. Top-tier management consulting or / and high-growth venture backed Start-up in Strategic Customer Success, Key Account Management or Engagement Management roles.
- You have outstanding technical project management, business communication skills and customer-centric mindset - the ability to bring together all stakeholders and persuade senior clients to take action is essential.
- You have a proven ability to manage client engagements, client relationships, and provide thought leadership to teams, owning the responsibility for the quality of engagements.
- You have a solid understand of, and interest in, the Big Data and ML market with a good understanding about the modern ML tech stack.
- You are excited about working on cutting-edge technology (e.g. foundation models) in a fast-paced environment and a young start-up.
- You are self-motivated and a proactive team player with innovative ideas about how to drive customer success and loyalty.
- You are highly process-driven and know how to manage projects and priorities in a high-growth company managing Enterprise clients.
**Bonus points if**
- An understanding of ML-Ops and what it means to bring ML into production
- Experience in cross-organizational data collaborations
- A degree in a quantitative discipline, e.g., Computer Science, Mathematics, Physics, Statistics, Bioinformatics, Computational Biology/Chemistry, Engineering
**What we offer you**
- Plenty of room to grow personally and professionally and shape your own role
- A fun and diverse team of smart and driven people
- Industry-competitive compensation
- Access to an employee participation program
- The right hardware to make you efficient - be it a laptop with Linux, Windows or a MacBook
- Regular team lunches and social events
- Daily fresh fruit, drinks, coffee (and an occasional beer)
- We have hubs across Europe with beautiful office spaces or shared working places - e.g. in Berlin or London
- Remote-first
Here’s a bit more about our culture and ambitions at Apheris
**About Apheris**
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