Head of Online Sales

vor 1 Woche

Berlin, Deutschland Scrive AB Vollzeit

**Join Scrive and be part of an international, fast-growing company headquartered in Stockholm, Sweden. Collaborate with smart, caring, and driven colleagues across Europe as we shape the Scrive story.**

We are looking for a **Head of Online Sales** to take our self-service sales channel to the next level. You will play a critical role in driving Scrive’s growth strategy by optimizing digital sales channels and managing the customer lifecycle - from freemium to paid subscriptions. This is a unique opportunity to lead cross-functional teams and make a significant impact on Scrive’s digital presence and scalability.

**Your challenge**
As the **Head of Online Sales**, you will be responsible for driving revenue growth through our self-service channels. Reporting to the Chief Revenue Officer, you will manage a team and collaborate with internal and external stakeholders to optimize every stage of the customer journey.

In your everyday work, you will:

- **Drive revenue growth**: Increase paying subscribers through self-service channels while ensuring high customer satisfaction.
- **Lifecycle management**: Engage and convert free trial users into paid subscribers, minimizing churn with optimized user journeys.
- **Pricing and packaging**: Propose improvements to align with customer needs and market trends.
- **Leverage virality**: Turn viral activity (+50,000 signed contracts/day) into lead generation and customer conversions.
- **Cross-functional leadership**: Lead a crossfunctional team including developers, product specialists, and UX designers to achieve growth goals.
- **Optimize conversion rates**: Enhance sign-ups, activation, and contact forms via A/B testing and data analysis.
- **Performance reporting**: Set KPIs, analyze data, and present actionable insights to senior leadership.

**Who we think you are**
We believe you are a strategic thinker and hands-on leader who thrives in a fast-paced, data-driven environment. To succeed in this role, you will need:

- Proven experience driving revenue growth through self-service digital sales channels, ideally in a SaaS or B2B e-commerce setting.
- Expertise in lifecycle management and customer retention strategies, with a track record of increasing trial-to-paid conversion rates.
- Proficiency in pricing, packaging strategies, and leveraging viral growth initiatives.
- Advanced skills in digital analytics tools (e.g., GA4, Piwik Pro), A/B testing, marketing automation platforms (e.g., HubSpot, Marketo), and CRM systems (e.g., Salesforce).
- Strong analytical and leadership skills with experience managing cross-functional teams and external agencies.
- A growth mindset, hands-on approach, and ability to adapt to new challenges.

**Bonus points if you have**:

- Experience in a high-growth or scale-up environment
- A university degree

In this role, we see that you are** result oriented, building relationships and networking, business acumen and strategic.** We use a competence-based recruitment process where these qualities will play an important role.
- Departments
- Revenue
- Locations
- Copenhagen, Stockholm, Berlin
- Remote status
- Hybrid Remote

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