Operations Team Leader

Vor 7 Tagen

Hannover, Deutschland Pacific Star Enterprises Vollzeit

Pacific Star Enterprisesl focuses on the value of human connection to design, build and deliver high-tech, high-touch customer experiences powered by next-gen digital solutions. With almost 75,000 team members and delivery centers across 30 countries in Africa, Asia, North and Central America, and Europe, Pacific Star Enterprises empowers customer experience innovation through digital enablement, spirited teamwork, agile thinking, and a caring culture that puts customers first. The company's solutions cover customer experience, content moderation, digital transformation, IT lifecycle, advisory and digital consulting, risk management, and back-office support. Fueling any stage of company growth, Pacific Star Enterprises partners with some of the world’s most disruptive brands from fast-growing tech, financial services and fintech, games, travel and hospitality, healthcare, and ICT industries. The company serves clients in over 50 languages.

**You will be responsible for**:

- Providing mentorship, guidance and development to the team
- Leading a team through an exciting transition to build aspects as problem solving, critical thinking, analytical and technical capabilities
- Establishing team goals and working with direct reports on strategies for results development
- Delivering projects involving quantitative analysis, industry research, and strategy development
- Identifying actionable insights, suggesting recommendations, and influencing team strategy through effective communication
- Advocating for users within their market, partnering with global and cross-functional teams to develop global solutions
- **Relocation package provided**

**We expect**:

- Strong proficiency in English and good communication skills
- Prior relevant people management experience
- Excellent written and verbal communication skills
- Strategic thinker with strong analytical
- Creative problem-solving skills
- Flexibility, leadership and multitasking
- Reporting skills and usage of KPI’s
- Ability to work with MS Office tools especially Excel
- Availability to work on late shift.

Art der Stelle: Vollzeit

Gehalt: 40.988,62€ - 97.893,71€ pro Jahr

Arbeitszeiten:

- Frühschicht

Leistungen:

- Essenszuschuss

Sonderzahlung:

- Zusatzzahlungen

Ausbildung:

- Hauptschulabschluss oder gleichwertig (Wünschenswert)

Berufserfahrung:

- Führungserfahrung: 1 Jahr (Wünschenswert)
- Teamleitung: 1 Jahr (Wünschenswert)

Sprache:

- Deutsch (Wünschenswert)

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