Working Student for Uk Collections Retail Starting

vor 2 Wochen

Berlin, Deutschland Mercedes-Benz Bank Service Center GmbH Vollzeit

We are all in for change. - Are you too? The world is changing. The question is, what will be our contribution to the outcome? At Daimler, interdisciplinary teams are developing the mobility of tomorrow. You are very welcome to join them. Together, we will create new connected ways to move around our globe. Think, try, and thrive with us in collaborative work environments that spark game-changing concepts. Innovative solutions by and for the people.

Job-ID: MER0002BAB

We put Mercedes-Benz vehicles on the road - with passion and commitment

As a subsidiary of Mercedes-Benz Bank AG, Mercedes-Benz Bank Service Center in Berlin is responsible for the whole commercial business around financial services for Mercedes-Benz vehicles - from smarts to buses. Fairness, openness and integrity are central elements of our corporate culture. We offer our customers and dealers a premium service in leasing, financing and insurance products: competent, fast and flexible

An international team of over 850 people located right at Berlin Alexanderplatz is waiting to meet you. Come and join us, and become part of an open-minded and committed team at one of the best employers in Berlin-Brandenburg

Collections is a vital part of our overall leasing and financing operation. By driving down unpaid invoices at an early stage by opening up a direct dialogue with our customers for finding sustainable solutions, we can allow them to minimize the financial consequences of their delinquencies and ultimately, to keep their vehicles on the road. To establish and maintain such a direct dialogue and to subsequently find and offer the most optimal sustainable solutions requires great skill. By that, collections is an ideal growth path for those already excelling in a customer service environments and having a strong drive to further improve their conversation and negotiation skills.

Within a team of passionate, talented and driven professionals, you take on the challenge to deal with customers being delinquent on their lease(s) in the most optimal and sustainable fashion. Together with your colleagues, you yourselves organize every day in a highly self-sufficient way. We frequently realign between the priorities and needs that appear during the week. As we are a multinational and multilingual department, our department language are English and German.

We are looking for a working student (f/m/d) for our UK team in Berlin

**Your tasks will be supporting the team within daily operational and especially administrative tasks as**:

- Handling mailboxes and Service Requests
- Archiving documents
- Payment allocations
- Invoices review
- Other administrative tasks related with the Collections activities
- Updating data in our IT-systems

**Professional Qualifications**:

- Experience in administrative task management
- Experience in working in call center environment will be a plus, but not necessary
- English on native speaker level, other language skills on advanced level are considered as a plus

**Soft skills**:
strong Communication skills

Good teamworker, reliable and self-reliant way of working with a getting things done attitude

**Additional information**:
It doesn't work completely without formalities.

Please find the criteria of employment here.

Citizens of countries outside the European Trade Union please send, if applicable, your residence / work permit.

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