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Director - Head of Global Service Design for HR (F/m/div)
vor 3 Wochen
In your new role you will:
- **Team Management**: Lead, manage, and coach a diverse and international team of experts at different locations from Europe to Asia
- **Strategic Vision**: Provide strategic direction to the Global Service Design team, aligning with organizational goals and HR Digital strategy
- **Cultural Sensitivity**: Experienced in leading and guiding employees with diverse cultural backgrounds from Europe to Asia
- Visionary Thinking: Balance visionary thinking with detailed HR process insights, bridging opposite positions and finding diplomatic solutions
- **Design Thinking Workshops**: Coach the team to plan, conduct, and follow up on design-thinking workshops aimed at redesigning processes, involving HR stakeholders and their "customers" across different countries
- **Iteration**: Lead iterative refinement of process prototypes based on stakeholder feedback until a final, end-to-end solution is ready
- **End-to-End View**: Emphasize end-to-end consideration of processes within the HR Service Center to meet both customer and HR requirements
- **Collaboration**: Work closely from upfront with the Head of MyHR, HR Platforms, HR Digital Team, People Services Hubs and IT
- **Harmonization**: Focus on harmonizing and streamlining HR processes across different locations and disciplines, ensuring customer centricity and intuitive processes
- **Design Principles**: Adhere to design principles from the HR Digital Strategy, focusing on Customer Centricity, Automation and Scalability
- **Role Clarity**: Continue to further detail roles and responsibilities within the team
- **Assessment**: Continuously assess and improve HR service delivery models to meet evolving business needs
- **Feedback Loop**: Maintain a continuous feedback loop with stakeholders to drive improvements
- **Relationship Building**: Develop and maintain strong relationships with key stakeholders, including senior leadership, HR business partners, IT and external vendors
- **Communicatio**n**: Support effective communication to customers in close alignment with the MyHR Head
- **Expectation Managemen**t**:Effectively manage stakeholder expectations, ensuring alignment and support for service design projects
You are best equipped for those tasks if you have:
- At least **8 years of experience**in HR service design, process optimization, and continuous improvement
- Proven **leadership experience**with a track record of managing and developing high-performing teams in different cultural mindsets
- Strong expertise in **design thinking**and user-centric approaches
- Excellent **stakeholder management, communication and**interpersonal**skills**to collaborate with cross-functional teams, HR stakeholders, and employees at all levels
- **Highly structured**with strong self-management skills, deeply understanding HR sensitivities
- The **ability to work in a fast-paced, dynamic environment**and manage multiple priorities
- Strong **problem-solving**are also required to identify pain points and design effective solutions
- Capable of **designing end-to-end solutions**, considering both customer and HR benefits
- **Familiarity with**HR practices, processes, and challenges**throughout the entire employee lifecycle
- **Fluent English language skills**- German would be beneficial
**Contact**:
Sören Schmögner
**#WeAreIn for driving decarbonization and digitalization.**
As a global leader in semiconductor solutions in power systems and IoT, Infineon enables game-changing solutions for green and efficient energy, clean and safe mobility, as well as smart and secure IoT. Together, we drive innovation and customer success, while caring for our people and empowering them to reach ambitious goals. Be a part of making life easier, safer and greener.
**Are you in?**
**Human Resources**offers a forward looking view to HR work. We think in the future, shape change, ensure the qualification and commitment of our employees and derive our mission from the overall Company strategy - providing the best possible support to achieve these goals.
**We are on a journey to create the best Infineon for everyone.**
This means we embrace diversity and inclusion and welcome everyone for who they are. At Infineon, we offer a working environment characterized by trust, openness, respect and tolerance and are committed to give all applicants and employees equal opportunities. We base our recruiting decisions on the applicant´s experience and skills.
We look forward to receiving your resume, even if you do not entirely meet all the requirements of the job posting.
Please let your recruiter know if they need to pay special attention to something in order to enable your participation in the interview process.
Click here for more information about Diversity & Inclusion at Infineon.
