Backoffice Assistant

Organisations and their workforces must now face and address these new demands and challenges and define a new pact between the parties to adapt these changes. A new work culture needs to be established, the technical possibilities of a virtual organisation needs to be used, and the topics of learning, empowerment and enablement need to be established as fixed components of talent and leadership management.

**New challenges create new opportunities**

NWOW offers the world's first truly holistic solution to these changes, connecting people and their organisations, processes, and technologies, making them more engaged and productive, more fun, and resilient to work towards their ambitious goals and develop their full potential.

Our broad network of specialist trainers, business consultants, professionals and coaches help our clients overcome their challenges by providing cutting-edge change strategies and anchoring these, technically supported by a coaching life-benefit app that brings the parties together.

We are expanding rapidly:
Join us on this journey to create a people-centred future and leave your personal footprint in this ever-changing world

**YOUR TASK**

As a **Back Office Assistant,** you will be responsible for:

- Support the Head of Talent & Consulting in the set-up and maintenance of the Consulting & Coaching Framework
- Assist in building-up and managing a professional pool of Coaches & Consultants
- Conducting research in the Consulting & Coaching market for the New World of Work
- Approach and liaise with Coaching institutions, initiate regular exchange, and assist in building the NWOW brand
- Allocation & disposition of our Coaches to ensure clients receive the best fitted Coach for their needs as well as assisting ongoing quality management in out Coaching community
- Support in gathering data and market information to facilitate management decisions
- Supporting the go-to-market strategy in close cooperation with the Head of Sales
- Promote the company's products and services, and identify sales opportunities
- The very close cooperation with in-house coaches in the development of the coaching offers
- Cross-departmental cooperation with product management to help develop, place and continuously adapt the right coaching offer (according to the lean startup method)
- Supporting CRM implementation and Pre-Sales activities
- Contract creation and maintenance
- Organizing sales meetings and updating calendars
- Processing company receipts, invoices, and bills
- Assisting the team to improve their productivity by contacting customers to arrange appointments and ensuring all Sales Representatives have high-quality, up-to-date support material.
- Inputting orders for all NWOW services, ensuring they are processed according to customer requirements, and ensuring all services are accurate and delivered on time.
- Developing and maintaining filing systems to maintain sales records, prepare reports, and provide financial information to the finance department
- Making the company's products and services as attractive to potential customers as possible
- Ensuring adherence to laws, regulations, and policies

**YOUR PROFILE**

Being a part of the sales back office means you are part of the company’s backbone. As such, your role is pivotal in ensuring the smooth running of our sales operations and providing the support needed to our Head of Sales, while also providing the company with ideas on how to improve the organization, as you work through our processes daily.
- A bachelor's degree in business administration or a related field
- 2 or more years’ experience in business administration
- Experience as a sales coordinator may be advantageous
- Computer literacy
- Familiarity with market research techniques
- Good administrative, organizational, and problem-solving skills You are hands-on, authentic, a team player, enjoy your work in a dynamic environment and like to interact with people
- Excellent communication, sales, and customer service skills
- Self-starter
- Familiarity working in project-driven environments
- The ability to multitask, work in a fast-paced environment, and meet deadlines
- Current knowledge of industry trends and regulations
- High-level written and verbal communication skills both in German and English

**WHY US?**

At NWOW, you can do pioneering work and be part of a growing and highly dedicated team. Our fields of activity offer a wide range of topics, a high degree of personal responsibility and a great deal of creative freedom. We offer a promising professional future, which you can participate shaping with your ideas and your commitment to first-class results.

You will work closely with the C-Level Management Team, and thus be able to expand your knowledge in an interdisciplinary way. A professional working atmosphere with international ambitious colleagues who support and motivate each other in regular townhall meetings and team events.

Art der Stelle: Vollze