Advanced Customer Senior Services Sales

Advanced Customer Senior Services Sales Representative-22000D5N

**Applicants are required to read, write, and speak the following languages***: English, German

**Preferred Qualifications**

The Advanced Customer Support (ACS) practice is a unit within the Oracle’s Customer Services Organisation that establishes long-term relationships with many of Oracle's largest customers through annuity-based service contracts. ACS (Senior) Service Sales sells mission critical services from a broad IT-services portfolio across the whole product stack based on annual managed services contracts, fixed scope service packages and operations specific T&M engagements delivered by our Advanced Engineers. Furthermore, ACS services for Cloud are part of the portfolio.

We are seeking exceptionally talented Senior Services Sales Professionals to join the German fast-growing Advanced Customer Support business.

The job requires ambitious, results-oriented sales professionals who possess exceptional New Business (hunter) sales abilities combined with effective Account Management / expansion skills.

Join this talented, highly organized team in furthering the rapid expansion of Oracle’s ACS business in Germany.

SCOPE
- Works as a member of the ACS Sales Team closely with all functions like Presales, Business Development, Service Delivery and Commercial functions
- Works closely with specific Account teams across all related product areas
- Works on an assigned geographic and/or vertical territory
- Works on named accounts with existing opportunities as well as green-field new business opportunities
- Works towards an allocated booking target for ACS
- Supports Oracle’s senior management to drive the ACS business in the market

RESPONSIBILITIES
- Winning new ACS sales revenue in line with targets.
- Developing a strategy and ACS sales plan to address the designated account / account list.
- Driving the implementation of ACS sales and marketing campaigns.
- Generating, maturing and following up on leads.
- Identifying and working with the appropriate people in Oracle and the Customer.
- Facilitating and nurturing Senior Management relationships to generate active sponsorship of Oracle.
- Work both independently and with Oracle’s sales forces (Prime Premier Sales, Oracle Application, Technology and Hardware Sales, Cloud Sales) and key Partners to build pipeline and achieve sales quota.
- Create compelling, personalized ACS propositions for targeted prospects/customers.
- Become expert in ACS Services, ensuring the team is seen as exemplars and advisors within Oracle.
- Provide accurate and timely sales forecasts and other information.
- Initiate demand generation and Marketing programmes.

Primary job duty is to sell Advanced Customer Support Services offerings to a dedicated group of ACS strategic customers: prospective one as well as existing ones. Manage sales through forecasting, account resource allocation, account strategy, and planning. Develop solution proposals encompassing all aspects of the customers service lifecycle. Participate in the development, presentation and sales of a value proposition. Negotiate pricing and contractual agreement to close the sale.

JOB REQUIREMENTS

Team player with strong interpersonal communication skills.

Excellent communication/negotiating/closing skills with prospects/customers. Travel may be needed. Bachelor’s degree or equivalent.

ACCOUNTABILITES

Overview:

- Achieve/exceed sales quota.
- Achieve/exceed other objectives as agreed annually/quarterly.
- Work with Sales Management to ensure targets are met and skills are developed.

In detail:

- Create & maintain sufficient Pipeline to achieve quota.
- Accurate completion of sales forecasts, activities and close plans ensuring corrective action is taken as required.
- Maintain accurate records of all sales activities and key contacts in the Account.
- Ensure Sales Forecasting systems and reporting is accurate and maintained up to date.
- Write proposals with input from all relevant expertise in compliance, in line with Oracle standards.
- Ensure Account Plans are in place as required.
- Obtain appropriate management approval for proposals where required.
- Ensure the contracts are legally compliant and commercially viable in conjunction with Oracle Business Practices.
- Identify, maintain and deploy an internal network of people who can support achievement of plans.
- Create and communicate reference sites.
- Participate in the development of an industry customer reference programs.
- Attend, host and speak at appropriate events.

**Detailed Description and Job Requirements**

Sales of the organization*s services (e.g., maintenance and service contracts).

Sells organization*s services (e.g., maintenance and service contracts); primarily finds new customers and generates new business. Develops new accounts and/or expands existing accounts within an established geographic territory, industry, product segment, or channel.

**Job*