Account Director

vor 8 Stunden

Duesseldorf, Deutschland HH Global Vollzeit

Purpose of the job:
As
**Account Director** you will be responsible for developing and operational management of shopper-centric POS and creative solutions. This role is essential in strengthening relationships with the client and identifying growth opportunities for the business as well as ensuring solutions are developed and delivered on time and against operational and financial business targets. You will drive the Client Services teams across a number of markets and deliver ongoing solutions to resolve Client challenges.

The diversity of products, services, retail environments and challenges require a strong opinion and a passionate interest in retail marketing. A knowledge of the beauty and cosmetics sector would be an advantage.

You have a natural passion and enthusiasm as well as a hands-on mentality to deliver against clients and company operational as well as financial targets.

Key Responsibilities:

- Play a leading role in the delivery of client satisfaction, including client liaison, management of internal resource departments and management of external suppliers
- Manage the personal development of your team members through, appraisals, one‐to‐one meetings, mentoring and training
- Take ownership of and resolve issues, quality concerns or corrective actions
- Delivering operational excellence
- Developing effective growth strategies and managing the opportunities for these Clients
- With the Business Director; build client development plans for each year
- Achieve and excel growth targets
- Manage overall financial performance of the account, risk analysis and remedy
- Identifying risks to the account and putting in place strategies to manage these risks
- Contract review and renewal
- Develop strong relationships with senior key decision makers
- Regular MI reporting and production of account relationship plans

Knowledge, Skills + Experience:

- Play a leading role in the delivery of client satisfaction, including client liaison, management of internal resource departments and management of external suppliers
- Manage the personal development of your team members through, appraisals, one‐to‐one meetings, mentoring and training
- Take ownership of and resolve issues, quality concerns or corrective actions
- Delivering operational excellence
- Developing effective growth strategies and managing the opportunities for these Clients
- With the Business Director; build client development plans for each year
- Achieve and excel growth targets
- Manage overall financial performance of the account, risk analysis and remedy
- Identifying risks to the account and putting in place strategies to manage these risks
- Contract review and renewal
- Develop strong relationships with senior key decision makers
- Regular MI reporting and production of account relationship plans

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