Aktuelle Jobs im Zusammenhang mit Customer Success Enablement Specialist - Berlin - Duetto Research
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Senior Specialist Sales Enablement and Training
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Finnish Customer Service Specialist Banking
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Finnish Customer Service Specialist Banking
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Customer Success Manager
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Customer Success Manager
vor 1 Woche
Berlin, Berlin, Deutschland Alpas VollzeitWe are looking for an (Senior) Customer Success Manager (f/m/d) who is excited to join us in building the first global supplier search engine. As a tech-driven company we are looking for support to grow the business commercially and be at the forefront of digital transformation in the procurement space together with our customers.Tasks● Manage Enterprise...
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Customer Success Manager
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Berlin, Berlin, Deutschland NoName Ltd VollzeitCustomer Success Manager (m/w) bei NoName Ltd | softgardenView job here Customer Success Manager (m/w) Vollzeit Berlin, Deutschland ...
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Berlin, Berlin, Deutschland Assent VollzeitJob DescriptionPosition SummaryCustomer Success Managers (CSMs) will play an integral role in delivering our services to customers on their purchased programs, working with our customers to define and execute on their project plans from start to finish. This position involves a broad spectrum of responsibilities aimed at guaranteeing program success and...
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Customer Success Manager
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Berlin, Berlin, Deutschland NoName Ltd VollzeitCustomer Success Manager (m/w) FRAN chez NoName Ltd | softgardenView job here Customer Success Manager (m/w) FRAN Temps plein Berlin, Deutschland ...
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Customer Success Manager
vor 1 Tag
Berlin, Berlin, Deutschland Alpas VollzeitWe are looking for an (Senior) Customer Success Manager (f/m/d) who is excited to join us in building the first global supplier search engine. As a tech-driven company we are looking for support to grow the business commercially and be at the forefront of digital transformation in the procurement space together with our customers.Tasks● Manage Enterprise...
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Customer Success Manager
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Berlin, Berlin, Deutschland ALPAS GmbH VollzeitTHE ROLEWe are looking for an (Senior) Customer Success Manager (f/m/d) who is excited to join us in building the first global supplier search engine. As a tech-driven company we are looking for support to grow the business commercially and be at the forefront of digital transformation in the procurement space together with our customers.WHAT WE...
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Norwegian Customer Service Specialist Banking
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Berlin, Deutschland Workstation Customer Care VollzeitFor our client, a financial service provider, we are looking for talented Customer Service Specialists (M/F/d) who display outstanding qualities. You'll provide professional and amazing customer service to its retail customers on the phone. Our client will give you fantastic training and support so that you can surprise and delight your future customers with...
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Customer Success Manager-Program Specialist
vor 22 Stunden
Berlin, Berlin, Deutschland Assent VollzeitPosition SummaryCustomer Success Managers (CSMs) will play an integral role in delivering our services to customers on their purchased programs working with our customers to define and execute on their project plans from start to finish. This position involves a broad spectrum of responsibilities aimed at guaranteeing program success and delivering...
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Customer Success Lead
vor 4 Wochen
Berlin, Berlin, Deutschland Lets GmbH Vollzeitlets ist ein wachsendes deutsches Social Impact Startup, das es sich zur Aufgabe gemacht hat, soziale Verantwortung und Mitarbeiterengagement einfach und wirkungsvoll in Unternehmen zu integrieren.Unsere Mission ist es, Unternehmen dabei zu unterstützen, positive Veränderungen zu bewirken, indem wir über unsere digitale Plattform Freiwilligenarbeit und...
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Customer Success Lead
vor 4 Wochen
Berlin, Berlin, Deutschland Lets GmbH Vollzeitlets ist ein wachsendes deutsches Social Impact Startup, das es sich zur Aufgabe gemacht hat, soziale Verantwortung und Mitarbeiterengagement einfach und wirkungsvoll in Unternehmen zu integrieren.Unsere Mission ist es, Unternehmen dabei zu unterstützen, positive Veränderungen zu bewirken, indem wir über unsere digitale Plattform Freiwilligenarbeit und...
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Customer Success Lead
vor 3 Wochen
Berlin, Berlin, Deutschland Lets GmbH Vollzeitlets ist ein wachsendes deutsches Social Impact Startup, das es sich zur Aufgabe gemacht hat, soziale Verantwortung und Mitarbeiterengagement einfach und wirkungsvoll in Unternehmen zu integrieren.Unsere Mission ist es, Unternehmen dabei zu unterstützen, positive Veränderungen zu bewirken, indem wir über unsere digitale Plattform Freiwilligenarbeit und...
Customer Success Enablement Specialist
vor 1 Woche
Our rapidly expanding company is currently seeking a **Customer Success Enablement Specialist** to join our team. In this position, you will be responsible for supporting the global customer success team to drive customer retention, revenue recognition by identifying and implementing process improvements. We are searching for someone who can help us create operational efficiencies through detailed analysis to develop strategic data-driven decisions to accelerate growth.
This role will work closely with a cross-functional team, inclusive of Customer Success, Deployment, Operations, Sales, Marketing, Product and Finance.
**Responsibilities**:
- Drive effective forecasting for revenue recognition (with accurate "go-live" dates).
- Continually improve reporting of Customer Health Score. Key measures include adoption, product usage, renewals, upsells, customer satisfaction, advocacy, etc.)
- Develop methods to track and analyze leading indicators of renewals and upsell
- Develop methods and processes to detect early signals of at-risk accounts
- Partner with cross-functional teams to develop and execute plans that help accelerate company growth
- Alignment with company priorities (maximize customer satisfaction, retention and revenue recognition timeline)
- Help the global customer success team continuously improve existing strategies and processes with a data-driven approach and recommendations for optimizations and training
Requirements and Qualifications:
- 5+ years of customer success, strategy, and/or operations experience
- Strong analytical skills
- Tableau experience is a plus
- Knowledge of customer success processes/SaaS customer lifecycle
- Customer success experience or equivalent preferred
- Problem-solving skills
- Ability to structure and execute complex analyses and synthesize into clear insights
- Excellent communication skills, both written and verbal
- Ability to multitask and prioritize based on company goals, impact and urgency
- Strong documentation and project management skills
- Experience working in a startup environment a plus
About Duetto
