Senior Solution Sales Executive, Operational Technology

Job DescriptionThe Solution Sales Executive will oversee market success of ServiceNow's Operational Technology, Industrial Connected Workforce Solution. Our Operational Technology (OT), products are built on our ServiceNow AI Platform and create a single source of truth and action for operating teams to ensure industrial processes execute consistently and continuously improve.What you get to do in this role: The Solution Sales Executive supports the strategy and solution win for specialty solution areas depending on engagement model. Responsibilities/ activities can vary by solution area given coverage capacity.Support territory strategy and planning to improve vertical agreement, account use case targeting and execution, related to OT/Industrial Connected Workflow sales pursuitsProvide input to Core Account Executive (AE) during the account planning process based on territory strategy and recommendationEnsure recommendation to territory strategy and account planning is aligned with ServiceNow’s Value principlesSupport customers to envision the value of industrial digital transformation for the daily activities of operating teams and support development of strategy by partnering with rest of account team, customer and partners.Interlock with Solution Consultants (SC) & Specialist OT SC on Capability Roadmap for feedback and agreement and team based on engagement modelCoach Account Teams and peer specialist teams with foundational specialty solution area knowledge to identify specialty solution opportunities and help manage the sales cycleCustomize the time allocation of responsibilities to the needs of the territory and account team and celebrate successesChampion diversity and belonging to contribute to an open and inclusive environment QualificationsTo be successful in this role you have:Experience in leveraging or critically thinking about how to transform industrial operations with workflows, automation, and other digital solutions. This may include integration with other industrial and/or security solutions. Experience influencing industrial buyers across decentralized decision making and establishing a circle of influence. 7+ years knowledge on return on investment of specialty solutions area to lead solution win. Experience as an AE, or in alternative sales/ customer service role Understanding of business sales processes, particularly in industrial environments like manufacturing, life sciences, energy and utilities, or transportation/logistics. Fluency in English and German essentialTravel required: 30-50% Additional InformationWork PersonasWe approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.Equal Opportunity EmployerServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. AccommodationsWe strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance. Export Control RegulationsFor positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.