Service Partner and Training Manager
vor 1 Woche
Description Job Summary:We are looking for a proactive and technically skilled Technical Service Partner & Training Manager to join our international team. In this dynamic role, you will manage and grow our global network of marine service partners while leading the development and delivery of training programs. Serving as a vital bridge between our Product Management and Technical Support teams, you will ensure our engineers and service partners are certified, trained, and aligned with the latest product innovations and industry standards—especially the CIRM Code of Practice for Service Providers. This is your opportunity to shape how cutting-edge navigation and marine electronics technology is supported worldwide.Primary Duties & Responsibilities:Build, manage, and continuously improve a global network of certified marine service partners.Lead partner onboarding, performance reviews, and agreement renewals in alignment with legal and commercial processes.Ensure service partners meet training and certification standards in accordance with the CIRM Code of Practice for Service Providers.Develop and deliver technical training (classroom, remote, video) using modern training tools and platforms.Create and maintain training materials, including video tutorials and online resources.Oversee certification processes and maintain accurate training records.Align closely with Product Management to integrate new product releases into training and service documentation.Issue technical bulletins, service updates, and escalation guidance in coordination with the Technical Support Team and Product Management.Act as a central communication hub between technical support, product development, and the service partner network.Job Qualifications:Degree or technical qualification in marine electronics, navigation systems, or a related field.Proven experience managing global service networks or third-party technical partners.Strong training and instructional design background, including virtual and in-person delivery.Proficient in video production tools (e.g., Camtasia, Adobe Premiere, or similar).Familiarity with the CIRM Code of Practice for Service Providers and industry certification standards.Excellent written and verbal communication skills in English; additional languages are a plus.Strong organizational skills with a structured, hands-on approach to partner and training management. Ability to travel requiredTeledyne and all of our employees are committed to conducting business with the highest ethical standards. We require all employees to comply with all applicable laws, regulations, rules and regulatory orders. Our reputation for honesty, integrity and high ethics is as important to us as our reputation for making innovative sensing solutions..
-
Service Partner and Training Manager
vor 1 Woche
Hamburg, Hamburg, Deutschland Teledyne Technologies Incorporated VollzeitBe visionaryTeledyne Technologies Incorporated provides enabling technologies for industrial growth markets that require advanced technology and high reliability. These markets include aerospace and defense, factory automation, air and water quality environmental monitoring, electronics design and development, oceanographic research, deepwater oil and gas...
-
Service Partner and Training Manager
vor 1 Woche
Greater Hamburg Area, Deutschland Teledyne Technologies Incorporated VollzeitBe visionaryTeledyne Technologies Incorporated provides enabling technologies for industrial growth markets that require advanced technology and high reliability. These markets include aerospace and defense, factory automation, air and water quality environmental monitoring, electronics design and development, oceanographic research, deepwater oil and gas...
-
Education Manager Medical
Vor 2 Tagen
Hamburg, Deutschland Löwenstein Medical Technology GmbH + Co. KG VollzeitEducation Manager Medical (m/w/d) Training and Knowledge bei Löwenstein Medical Technology GmbH + Co. KG | softgarden View job here Education Manager Medical (m/w/d) Training and Knowledge Vollzeit Hybrid Kronsaalsweg 40, 22525 Hamburg Mit Berufserfahrung 11.12.25 Ihr Beitrag Systematische Vermittlung von Produkt-, Prozess- und Systemwissen für interne...
-
Service Operations Manager
vor 1 Woche
Hamburg, Hamburg, Deutschland Harbour Energy VollzeitPurpose of RoleThe Service Operations Manager is the face to the customer of the IS organization. The role is responsible for steering the external onsite support staff and serves as the first escalation point towards Corporate IS in case of major incidents and problems. Also, this role ensures localization of IS communication materials to the needs and...
-
Service Operations Manager
vor 1 Woche
Hamburg, Hamburg, Deutschland Harbour Energy VollzeitJob description:Purpose of RoleThe Service Operations Manager is the face to the customer of the IS organization. The role is responsible for steering the external onsite support staff and serves as the first escalation point towards Corporate IS in case of major incidents and problems. Also, this role ensures localization of IS communication materials to...
-
Training Administrator
Vor 5 Tagen
Hamburg, Deutschland Wärtsilä Vollzeit**Training Administrator**: Wärtsilä is an innovative technology company known for being a forerunner in the Marine and Energy markets. Every day, we - Wärtsilians - put our hearts and minds into turning Wärtsilä's purpose of enabling sustainable societies through innovation in technology and services into reality. Our ultimate aim is to provide...
-
Internship International Product Training
vor 1 Woche
Hamburg, Deutschland Montblanc VollzeitReferenzcode: 95014**Internship International Product Training Management (M/F/d)**: - Hamburg, HH, DE- Trainee/Intern1906 als Schreibgerätehersteller gegründet, ist MONTBLANC heute ein Anbieter exklusiver Produkte wie Uhren, Schmuck, Schreibgeräte und edler Lederwaren, die den hohen Anspruch an Kultur, Qualität, Design, Tradition und meisterliche...
-
Team Lead Customer Service Training
Vor 2 Tagen
Hamburg, Deutschland Raisin VollzeitTeam Your Responsibilities - Lead a team of trainers and quality experts - Coordinate the onboarding and training of new agents, both internal and external - Coordinate fresh-up trainings for existing agents, both internal and external - Develop a quality management framework to ensure that Customer Service agents are performing their duties in the right...
-
Channel Partner Sales Manager
vor 7 Stunden
Hamburg, Hamburg, Deutschland Baqend GmbH VollzeitYour high speed missionAbout BaqendSlow websites suck Of 3.5 hours you spend online each day, 20 minutes are wasted waiting for websites to load. In your life, you will waste one whole year. Join our mission of building a web without loading times to make all Internet users happier. Our product Speed Kit is the all-in-one page speed tool and accelerates...
-
Talent Acquisition and HR Partner
vor 2 Wochen
Hamburg, Deutschland Cubic Corporation VollzeitBusiness Unit: Cubic Corporation Company Details: When you join Cubic, you become part of a company that creates and delivers technology solutions in transportation to make people’s lives easier by simplifying their daily journeys, and defense capabilities to help promote mission success and safety for those who serve their nation. Led by our talented...
