Central Europe Customer Service Manager
vor 7 Stunden
Central Europe Customer Service Manager Our Global functionalized Customer Service organization within Sales & Marketing is supporting to drive our growth ambitions, productivity and profitability targets, always with the customer in focus. We have Customer Service representatives located all over the world, creating a diverse environment, and holding a high level of expertise & service mind-set. We’re now looking for an Central Europe Customer Service Manager to strengthen our team further and safeguard our interests going forward. Your missionIn this role, you will take full responsibility in terms of delivering world-class customer service to our end customers within the Central Europe. You will contribute to increased profitability & productivity by streamlining your organization to increase the level of support with true focus on direct customer value. You will be leading a team of experienced Customer Service representatives located in Central Europe. You will also be a part of the Central Europe Leadership team and report to the Regional Customer Service Manager Europe. Your profile We see that you are a person with a strong & natural customer service mind-set and with a good understanding on how to leverage from your Customer Service team by continuously increasing the level of support to the relevant stakeholders within the business.You have strong change management skills and experience, so that you are agile in your approach and able to adapt to fast changing customer demands.A deep understanding of the Forecast to Deliver process is a must to be able to follow the interactional touchpoints pre-market, in-market and aftermarket supporting the customer journey.You take decisive and firm decisions based upon the best interest when it comes to cost, quality, well-being and value creation.With the customer is in focus you need excellent communication skills, both verbal and written in English.Deliver on KPIs & targets set to support the strategic direction ahead is a part of your natural drive.You have strong social and communication skills and serve as the motivational source towards your team.You have a natural way of thinking pro-actively to be one step ahead and drive improvements efficiently within your team towards a true pro-active work environment.Since you’re in daily contact with internal & external stakeholders you have a way of connecting, building and leveraging global networks & building new relationships.With your social skills and an exceptional service mentality you create a world-class customer experience. Our Seco cultureAll Seco employees across the globe share our family spirit, along with a passion for our customers and a personal commitment to ensure success in everything we do. For us, it’s also clear that our diversities form an amazing foundation for achieving great results. Visit our or to get to know us and our products further or use: For more Information:Andrea Okunneck, HR Generalist – Please apply on Workday of Job Requisition R0084891, latest till 14th of Novemer 2025
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Central Europe Customer Service Manager
vor 3 Stunden
Erkrath, Deutschland 3560 Seco Tools GmbH VollzeitCentral Europe Customer Service ManagerOur Global functionalized Customer Service organization within Sales & Marketing is supporting to drive our growth ambitions, productivity and profitability targets, always with the customer in focus. We have Customer Service representatives located all over the world, creating a diverse environment, and holding a high...
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Global Development Accounts Professional
vor 15 Stunden
Erkrath, Deutschland SECO VollzeitSeco Tools is looking for Europe Global Development Accounts Professional in Germany to support our Global Sales and Marketing organization, contributing to our sales transformation, focused on accelerating our growth and improving our profitability in a dedicated portfolio of Global and Strategic accounts. This position reports to our Europe Manager Global...
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Erkrath, Nordrhein-Westfalen, Deutschland Effinity Consulting Vollzeit 40.000 € - 60.000 € pro JahrCompany DescriptionFounded in 2015, as a market leader in electrical safety and workplace protection, the company provides customized testing solutions.Position: Junior Sales ManagerYour Responsibilities:Actively acquire new customers and expand existing client relationshipsAssist in preparing and conducting sales meetings and presentations (virtually or in...
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vor 1 Woche
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vor 1 Woche
Erkrath, Deutschland 1KOMMA5° by Energie Expert Rhein-Ruhr GmbH VollzeitBei Energieexpert - 1KOMMA5° bauen wir Europas größten "one-stop-shop" für Installationsleistungen im Bereich erneuerbare Energien auf, damit jeder Haushalt schnell und professionell klimaneutral wohnen, heizen und mobil sein kann. Werde jetzt Teil der Energierevolution und hilf uns, Europas Energieversorgung nachhaltig umzugestalten. Denn: Wir stehen...
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Erkrath, Nordrhein-Westfalen, Deutschland a-d3a2-4ed5-815e-6554360bfbd2 Vollzeit 40.000 € - 60.000 € pro JahrBrand Masters ist eine spezialisierte Vertriebsagentur für internationale Schuh- und Accessoire-Brands. Wir denken Mode und Vertrieb weiter – von Trendscouting und Kollektionsdesign über Sales und Customer Service bis hin zu Marketing und Brand Development. Für unser Team suchen wir kurzfristig Verstärkung im Bereich Finance.AufgabenÜberprüfung und...
