Frontline Excellence Professional

vor 2 Wochen


Mainz, Deutschland Novo Nordisk AS Vollzeit

Help us drive Commercial Excellence by turning market & customer data into actionable insights, developing motivating incentive systems, and strengthening customer engagement to drive our success in Germany.Your new roleIn this role, you will be a key driver of Commercial Excellence, combining analytical depth with cross-functional collaboration to enhance customer engagement, optimize sales performance, and elevate data-driven decision-making within Germany. You will work closely with Management and Sales teams to deliver meaningful performance insights, shape incentive strategies, strengthen internal processes, and support the development of tools that enable a high-performing commercial organization.Main Responsibilities:Conduct regional market and customer analyses and develop performance reports using diverse data sources and tools.Define, recommend and track KPIs for marketing and sales activities, integrating Sales Force Effectiveness and OCE principles.Design, implement, and track sales incentive systems in collaboration with management and regional stakeholders.Set and communicate sales targets at territory and regional levels to ensure alignment with business objectives.Prepare structured analyses and recommendations, provide timely reporting, and train stakeholders to improve data understanding.Support process standardization and optimization within Commercial Excellence, including CRM and dashboard enhancements.Manage cross-functional projects, coordinate meetings, monitor progress, and present on topics such as incentives, segmentation, and multichannel strategies.Your new departmentThe Frontline Excellence department supports the management team in shaping, executing and tracking success of the marketing and sales strategy of each business unit. We aspire to maximize operational effectiveness of our frontline and customer-facing stakeholders by optimizing M&S activities and improving customer acquisition and retention. We communicate at eye level with our stakeholders and are also committed to a respectful, open-minded way of working together within the team. As a member of our motivated, dynamic team, you will enjoy a truly diverse and inclusive work environment that will not only help you grow professionally, but also personally. We value your expertise and trust you to bring forward and implement new ideas to drive change.Your skills & qualificationsA successfully completed Bachelor’s or Master’s (preferred) degree in Economics, Business or similar. 2+ years of professional experience in commercial excellence, finance, consulting, sales or similarExperience in the pharmaceutical industry is an advantage, including knowledge of data sourcesProject management and data analytics skillsProficient in MS Office (Excel, PowerPoint); skills in and experiences with Alteryx, PowerBI, QlikSense or Python/R are a plusNative/business-fluent in both German and English



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