Aktuelle Jobs im Zusammenhang mit CRM Strategy Manager - Frankfurt - INNOCEAN Worldwide Europe GmbH


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CRM Strategy Manager

vor 2 Wochen


Frankfurt, Deutschland INNOCEAN Worldwide Europe GmbH Vollzeit

Job DescriptionWe are INNOCEAN Europe. A marketing and communications network that combines pan European collaboration with local expertise and execution. Founded as an in-house agency for the up-and-coming brands Hyundai and Kia, we continue to be inspired by the words of Chung Ju-Yung: “Have you tried?” With this in mind, we help brands and people unleash their potential and live up to their role as challengers.For our team in Frankfurt, we are looking for you in the role ofCRM strategy manager (all genders)Location: Frankfurt/ MainWhat You’ll Do:Develop and implement a CRM and e-CRM communication strategy through creative, engaging and targeted campaigns.In-depth understanding of client’s customer data and/or data to identify customer pain points and sequential experiences. Bring expertise in personalization and marketing automation to infuse leading practices around dynamic email content and segmentation rules to customize marketing campaignsAlign on omni-channel experiences of the customer journey, constantly improving processes to optimize the customer journey to increase conversion and customer retention rate. Work closely with Data analytics, Web and creative team to develop effective and integrated campaigns.Prepare and present campaign reports and insights to stakeholders, highlighting the key findings and recommendations. What You BringBachelor's degree (Business, Marketing, UX, Communications, or related field); Master’s or CX certificationsProficiency in customer data and CRM processesAnalytical mindset and enthusiasm for understanding customers, driving CampaignsAbility to manage multiple campaigns in a fast-paced, deadline-driven environmentFluent English skillsExcellent attention to detail and quality control in execution and deploymentExperience and/or knowledge of Salesforce Marketing Cloud is a plusUnderstanding of the automotive industry is an asset What We Offer: 🌍International & Inclusive Team: Collaborate with colleagues from around the world in a fun and supportive environment. 🍽️Meal Vouchers: Enjoy subsidized lunches with our meal voucher program. 📚Career Development: Access training and growth opportunities to help you thrive professionally. 🏠Hybrid Work Flexibility: Work from home on Mondays and Fridays to support your work-life balance. 🐶Pet-Friendly Office: Bring your furry companions to work — we’re happy to have them ✈️Remote Work Abroad: Work from another country for up to two weeks per year. 🏢Modern Workspace: Ergonomic setups and top-tier infrastructure to help you do your best work. 🍏Wellness & Perks:Fresh fruit baskets to keep you energizedErgonomic workstations for comfort and productivityAccess to the corporate benefits platform with exclusive offersCompany contribution toward your gym membership to support your physical healthSubscription to a mental health app for emotional and psychological well-beingWe provide a work environment where you can grow and make an impact. If you want to be part of a very international team with a collaborative spirit, click on Apply Online.