Change Program Manager, EU Workforce Staffing

vor 2 Monaten

Berlin, Deutschland Amazon TA Vollzeit
Workforce Staffing (WFS) leverages global infrastructure, technology, science
and local insight to deliver scalable and sustainable associate hiring
solutions. Our vision is to enable Amazon operations to operate with
unconstrained capacity to deliver for customers. To achieve this, we’re on an
exciting transformation journey; implementing proprietary tech solutions to
delight our candidates, building sophisticated data models to inform decisions
and execute with precision, and optimizing our operating model for efficiency.
EU WFS is looking for a highly motivated and flexible Change Program Manager
to drive change excellence within WFS, enabling support of Amazons first,
middle and last mile Logistics. This Change Program Manager is responsible for
delivery of change initiatives and driving change adoption across teams.
This role can be based from an operations or corporate location in the UK,
Germany, France, Italy, Spain, Poland or Luxembourg

Key job responsibilities
• Enable complex and ambiguous change initiatives
• Deliver and execute change strategies to support change adoption
• Deliver communications strategies to drive multi-faceted stakeholder
engagement
• Develop project plans, schedules, success criteria, and milestones
• Communicate ideas effectively, verbally and in writing, to a wide range of
audiences, reinforcing WFS as a credible business partner. Foster constructive
dialogue, harmonize discordant views, provide tailored recommendations and
lead the resolution of contentious issues (build consensus). Partner
successfully with both EU and WW program stakeholders
• Independently identify down-stream problems (i.e., resource unavailability,
conflicting priorities etc.) and escalate them, before they become large-scale
risk
• Understand inter dependencies of programs (e.g., workflows, customer
requirements, process limitations, legal or compliance requirements, program
support, etc.).
• Participate in cross-functional reviews in order to share best practices and
lessons learned
• Participate in collaboration for short term solve, until mediumlong term
solve is implemented.

### BASIC QUALIFICATIONS

- Experience in program or project management
- Experience in stakeholder management, dealing with multiple stakeholders at
varied levels of the organization
- Experience working cross functionally with tech and non-tech teams

### PREFERRED QUALIFICATIONS

- Experience in driving end to end delivery, and communicating results to
senior leadership
- Experience identifying and resolving complex issues

Amazon is an equal opportunities employer. We believe passionately that
employing a diverse workforce is central to our success. We make recruiting
decisions based on your experience and skills. We value your passion to
discover, invent, simplify and build. Protecting your privacy and the security
of your data is a longstanding top priority for Amazon. Please consult our
Privacy Notice (https:www.amazon.jobsenprivacy_page) to know more about
how we collect, use and transfer the personal data of our candidates.

mwd

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