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Customer Service Representative

vor 2 Monaten


Mönchengladbach, Nordrhein-Westfalen, Deutschland DG timework GmbH Vollzeit
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Call Center Agent. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, resolving their inquiries and concerns in a timely and professional manner.

Key Responsibilities
  • Respond to customer inquiries and resolve issues in a prompt and professional manner
  • Provide accurate and timely information to customers regarding our products and services
  • Collaborate with internal teams to resolve complex customer issues
  • Meet or exceed customer satisfaction targets
Requirements
  • High school diploma or equivalent required; associate's or bachelor's degree preferred
  • 1-2 years of customer service experience in a call center or similar environment
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and meet productivity targets
What We Offer
  • A competitive salary and benefits package
  • Opportunities for career growth and professional development
  • A dynamic and supportive work environment
  • Recognition and rewards for outstanding performance
About Us

DG timework GmbH is a leading provider of temporary and permanent staffing solutions. With over 16 years of experience in the industry, we have built a reputation for delivering high-quality services to our clients and candidates. Our team is dedicated to providing exceptional service and support to our clients, and we are committed to helping our candidates achieve their career goals.