Customer Service Representative
Vor 2 Tagen
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service/Order Processing Specialist in Mönchengladbach. As a key member of our customer service team, you will be responsible for providing exceptional customer service and ensuring timely and accurate order processing.
Key Responsibilities:- Bearbeitung von Kundenanfragen per Telefon und E-Mail
- Pflege/Aktualisierung der Kundendaten
- Bearbeitung und Verwaltung von Aufträgen
- Erstellung und Überprüfung von Lieferscheinen
- Erstellung, Prüfung und Versand von Rechnungen
- Terminverfolgung und Statusaustausch mit dem Kunden
- Kaufmännische oder technische Ausbildung
- Erfahrung im Kundenservice oder in einer ähnlichen Rolle
- Gute Kommunikationsfähigkeiten
- Kenntnisse in MS Office, ERP und CRM-Systemen
- Englischkenntnisse
- Flexible Arbeitszeiten
- Option auf bis zu 2 Tagen pro Woche mobiles Arbeiten
- Job Rad (Bike Leasing)
- Kostenlose Getränke & Obst
- Bezuschussung des Urban Sports Club
- Kostenlose Parkplätze
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