IT Support Specialist
Vor 3 Tagen
Job Summary
Cinemo is seeking a skilled IT Support Specialist to join our Infrastructure and Support Team. As a primary point of contact, you will be responsible for addressing day-to-day IT inquiries from employees, providing 1st and 2nd level support to ensure seamless user experiences.
Key Responsibilities
- Provide technical assistance and troubleshooting for hardware and software issues.
- Install, move, add, or change existing installations of office equipment and IT-related peripherals.
- Diagnose and resolve computer system problems, including repairing, servicing, installing, training, and troubleshooting computer hardware, printers, and other peripherals.
- Help roll-out and provision internal devices to ensure compliance with company rules.
Requirements
- Demonstrated experience in IT support within a heterogeneous environment encompassing Windows, Linux, and MacOS systems.
- Proficient operating system expertise, particularly adept at resolving user issues across Windows, Linux, and MacOS platforms.
- Strong familiarity with contemporary user applications and hardware technologies.
- Strong written and verbal communication skills in both English and German.
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