Aktuelle Jobs im Zusammenhang mit IT Support Specialist Onsite - Karlsruhe, Baden-Württemberg - Bechtle

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IT Support Specialist Onsite

vor 2 Monaten


Karlsruhe, Baden-Württemberg, Deutschland Bechtle Vollzeit

About the Role

We are seeking a skilled IT Support Specialist to join our team at Bechtle IT-Systemhaus Karlsruhe. As an IT Service Technician Onsite Support, you will be responsible for providing top-notch support to our clients in the Windows Client area.

Key Responsibilities

  • Provide technical support to clients on-site, resolving hardware and software issues in a timely and efficient manner.
  • Identify, analyze, and troubleshoot problems with hardware and software, working closely with end-users to resolve issues.
  • Collaborate with the team to design and implement projects, services, and knowledge-sharing initiatives.
  • Develop and maintain knowledge of current Windows operating systems and hardware.

Requirements

  • Minimum 3 years of experience in supporting end-users, with expertise in Service Knowledge Management Systems, knowledge management tools, and ticketing systems.
  • Excellent knowledge of current Windows operating systems and hardware.
  • Strong problem-solving skills, with the ability to work independently and as part of a team.
  • Excellent communication and interpersonal skills, with the ability to work with diverse stakeholders.
  • Fluent German and good English language skills.
  • Valid driver's license (Class B).

What We Offer

  • Professional development opportunities, including training and certification programs.
  • Flexible working arrangements, with the ability to work from home or on-site as needed.
  • A comprehensive benefits package, including health insurance and retirement savings plan.
  • State-of-the-art technology and equipment, with a focus on innovation and collaboration.
  • A dynamic and supportive team environment, with opportunities for growth and development.

About Bechtle

Bechtle is a leading IT system house in the Karlsruhe region, providing expert IT solutions and services to our clients. We are committed to delivering exceptional customer service and building long-term relationships with our clients. Our team is passionate about technology and dedicated to helping our clients achieve their goals.