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IT Support Specialist
vor 2 Monaten
We are seeking a highly skilled and motivated IT Support Specialist to join our team at STP Informationstechnologie GmbH. As an IT Support Specialist, you will be responsible for providing technical support and assistance to our internal users, ensuring that our IT infrastructure is running smoothly and efficiently.
Key Responsibilities- Provide first and second-level technical support to internal users via phone, email, and in-person
- Investigate and resolve technical issues related to hardware, software, and network infrastructure
- Collaborate with internal teams to identify and implement process improvements
- Develop and maintain technical documentation and knowledge base articles
- Participate in IT projects and initiatives to improve the overall IT service delivery
- Bachelor's degree in Computer Science, Information Technology, or related field
- Minimum 2 years of experience in IT support or a related field
- Strong knowledge of Windows operating systems, Active Directory, and network infrastructure
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. Our team is passionate about delivering exceptional IT services and support, and we are looking for someone who shares our commitment to excellence.
About UsSTP Informationstechnologie GmbH is a leading provider of IT services and solutions to the legal industry. We are dedicated to delivering innovative and effective solutions that meet the evolving needs of our clients. Our team is comprised of experienced professionals who are passionate about IT and committed to excellence.
