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Level Support Specialist
vor 2 Monaten
We are seeking a highly skilled Level Support Specialist to join our team at Nexadus GmbH in Bremen.
Key Responsibilities:
- Provide technical support to customers via various communication channels
- Collaborate with the IT team to resolve technical issues and implement solutions
- Coordinate and create tasks for the IT team
- Test and validate implemented solutions
- Perform data maintenance and update tasks
- Follow up on customer inquiries and requests
- Implement small customer projects in the CMS system
- Bring a completed education in a field such as computer science, information technology, or a related field
- Have a strong affinity for IT topics and web-based solutions
- Have excellent knowledge of common office programs
- Have very good German language skills in writing and speaking, and English language skills are desirable
What We Offer:
- A stable and secure work environment
- Flexible working hours and home office options
- Opportunities for professional development and training
- A dynamic and supportive team environment
- A comprehensive benefits package
