Customer Service Representative

vor 1 Monat

Düsseldorf, Nordrhein-Westfalen, Deutschland TÜV NORD Mobilität GmbH & Co. KG Vollzeit
Job Title: Customer Service Representative - Driver's License Reinstatement

We are seeking a highly skilled and experienced Customer Service Representative to join our team at TÜV NORD Mobilität GmbH & Co. KG. As a Customer Service Representative - Driver's License Reinstatement, you will be responsible for providing exceptional customer service to individuals seeking to reinstate their driver's licenses.

Key Responsibilities:
  • Assist customers with driver's license reinstatement inquiries and provide guidance throughout the process.
  • Guide customers through the test process and medical/psychological examinations, ensuring a smooth and efficient experience.
  • Process orders and handle general administrative tasks with accuracy and attention to detail.
  • Conduct visual checks during urine sample collection, maintaining a high level of professionalism and discretion.
Requirements:
  • Medical background, including certifications such as MFA, MTA, CTA, or BTA.
  • Experience in administration or healthcare, with a strong understanding of customer service principles.
  • Proficiency in MS Office and SAP R/3, with the ability to learn new software and systems quickly.
  • Excellent organizational skills, with the ability to prioritize tasks and manage multiple projects simultaneously.
  • Willingness to work at different locations, with a flexible and adaptable attitude.
About Us:

TÜV NORD Mobilität GmbH & Co. KG is a leading provider of mobility services, committed to promoting road safety and customer satisfaction. Our team is dedicated to delivering exceptional service and support to our customers, and we are seeking like-minded individuals to join our team.

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