Customer Service Representative
vor 2 Monaten
About the Role:
We are seeking a highly skilled and experienced Customer Service Representative to join our team at TÜV NORD Mobilität GmbH & Co. KG. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients, assisting them with driver's license reinstatement inquiries, and guiding them through the test process and medical/psychological examinations.
Key Responsibilities:
- Assist customers with driver's license reinstatement inquiries via phone, email, or in-person
- Guide customers through the test process, including medical and psychological examinations
- Process orders and perform general administrative tasks
- Conduct visual checks during urine sample collection
Requirements:
- Medical background (MFA, MTA, CTA, or BTA)
- Experience in administration or healthcare
- Proficiency in MS Office and SAP R/3
- Strong organizational skills
- Ability to work at different locations
What We Offer:
- Competitive salary
- Exciting and diverse work environment within a competent team
- Flexible working hours to balance work and personal life
About Us:
TÜV NORD Mobilität GmbH & Co. KG is a leading provider of mobility services, focusing on diversity and equal opportunities for all employees and clients. Our work environment promotes individual career development, offering varied tasks and responsibilities.
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