Technical Support Specialist

vor 1 Woche


Fürstenfeldbruck, Bayern, Deutschland Güntner GmbH Vollzeit
Technical Support Specialist

We are seeking a skilled Technical Support Specialist to join our team at Güntner GmbH. As a Technical Support Specialist, you will be responsible for providing technical assistance to our customers, analyzing errors, and developing solutions. Your strong communication skills and customer-oriented approach will enable you to effectively resolve customer complaints and improve our products.

Your Key Responsibilities:
  • Analyze customer complaints and develop effective solutions
  • Provide technical support to customers via various channels
  • Participate in projects related to complaints management and suggest improvements
  • Process customer claims in a timely and efficient manner
Requirements:
  • Technical apprenticeship in refrigeration/air conditioning or electrics/electronics
  • Excellent customer service skills and strong communication abilities
  • Proficiency in MS Office and ERP systems
  • Fluent English knowledge, German basic a plus
What We Offer:
  • A dynamic and challenging work environment
  • Exciting projects with creative freedom and short decision-making paths
  • Opportunity to travel to customer sites and gather technical details
  • An attractive remuneration package with benefits and bonuses
  • Access to fitness and sports facilities through our partnership with EGYM Wellpass


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