Technical Support Specialist

vor 3 Wochen

Fürstenfeldbruck, Bayern, Deutschland Güntner GmbH Vollzeit
Job Description

About the Role:

We are seeking a highly skilled Technical Support Specialist to join our team at Güntner GmbH. As a Technical Support Specialist, you will be responsible for providing exceptional customer service and technical support to our clients.

Key Responsibilities:

  • Analyze errors with customers and develop effective solutions
  • Provide technical support to customers via various channels
  • Participate in projects related to complaints management and suggest improvements
  • Process customer claims in a timely and efficient manner
  • Document all customer interactions and claims

Requirements:

  • Technical apprenticeship in refrigeration/air conditioning or electrics/electronics
  • Excellent customer service skills and strong communication abilities
  • Proficiency in MS Office and ERP systems
  • Fluent English language skills, with German language skills a plus

What We Offer:

  • A dynamic and challenging work environment
  • Opportunities for professional growth and development
  • A competitive remuneration package with benefits
  • Access to fitness and sports facilities
  • Company bike leasing

How to Apply:

If you are a motivated and detail-oriented individual with a passion for technical support, we encourage you to apply for this exciting opportunity. Please submit your application, and we will review it carefully.

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