Technical Support Specialist

vor 4 Wochen

Fürstenfeldbruck, Bayern, Deutschland Güntner GmbH Vollzeit

{"h2": "Technical Support and Claims Handling Role", "p": "At Güntner GmbH, we are seeking a highly skilled Technical Support and Claims Handling Specialist to join our team. As a key member of our technical support team, you will be responsible for providing expert technical support to our customers, analyzing and resolving complex technical issues, and ensuring timely and effective resolution of customer complaints.

Key Responsibilities:

* Provide technical support to customers via phone, email, and other communication channels
* Analyze and resolve complex technical issues related to refrigeration and air conditioning systems
* Collaborate with cross-functional teams to resolve customer complaints and improve product quality
* Develop and maintain technical documentation and knowledge base

Requirements:

* Technical apprenticeship in refrigeration and air conditioning or electrical and electronics
* Strong customer orientation and communication skills
* Proficiency in MS Office and ERP systems
* Fluent English language skills

What We Offer:

* Competitive salary and benefits package
* Opportunities for professional growth and development
* Collaborative and dynamic work environment
* Access to cutting-edge technology and training

If you are a motivated and detail-oriented individual with a passion for technical support and customer service, we encourage you to apply for this exciting opportunity.

Contact Person:

Jennifer Hatoukh
Recruiterin

Apply Online

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