Clinical Sales Manager

vor 1 Tag

Düsseldorf, Nordrhein-Westfalen, Deutschland RW Search Vollzeit

About RW Search

RW Search is a leading recruitment agency specializing in the placement of top talent in the healthcare and medical technology sectors.

Job Title: Clinical Sales Manager

We are seeking an experienced Clinical Sales Manager to join our team and play a pivotal role in shaping the clinical sales wing in a newly structured team. This role offers a lot of room for growth and the ability to make a big impact by helping bring novel and disruptive medical robotic technology to the market.

Key Responsibilities:

  • Clinical Support:
    • Provide in-depth support to customers within your assigned territory in the use of medical devices.
    • Identify opportunities to support hospitals in regular use of medical devices.
    • In indirect markets, provide support to distributors during their onboarding and customer-facing events such as product demonstrations and training sessions.
  • Account Management:
    • Manage and nurture relationships with existing customers within your territory, ensuring their needs are met and they are satisfied with medical devices.
    • Develop strategic account plans to maximize customer engagement and utilization.
  • Drive Utilization:
    • Work closely with hospital staff and surgeons to identify and overcome barriers to utilization.
    • Monitor usage patterns and provide recommendations to increase device utilization within customer sites.
  • Upselling and Sales Growth:
    • Identify opportunities to train additional surgeons/departments to drive utilization.
    • Leverage opportunities generated by increased utilization to upsell additional devices to existing customers within your territory.
    • Promote and sell service contracts within hospitals to biomedical engineering and relevant departments to ensure optimal performance and maintenance of medical devices.
  • Event and Workshop Coordination:
    • Organize and conduct workshops, in-service sessions, and demonstrations within your territory to showcase medical devices and their benefits.
    • Facilitate peer-to-peer learning sessions to encourage knowledge sharing among surgeons.
  • Relationship Building:
    • Build and maintain strong relationships with key stakeholders, including surgeons, OR staff, and hospital administrators within your territory.
    • Act as a trusted advisor and resource for customers, providing ongoing support and guidance.
  • Planning and Time Management:
    • Develop and execute a strategic plan to achieve KPIs and goals within your territory.
    • Efficiently manage time and resources to maximize customer interaction and support.
  • Data and Reporting:
    • Collect and analyze data on device utilization and customer feedback within your territory.
    • Provide regular reports to the Sales Director on sales activities, customer engagement, and utilization trends.

Qualifications:

  • Bachelor's degree in a relevant field (e.g., Biomedical Engineering, Healthcare Management, Business Administration).
  • Proven track record in driving product utilization and achieving sales targets.
  • Strong understanding of surgical environments and the needs of OR staff.
  • Excellent communication, presentation, and relationship-building skills.
  • Ability to travel frequently and work on-site at various customer locations within your assigned territory.

Key Competencies:

  • Account Management
  • Customer Relationship Building
  • Sales and Upselling
  • Training and Education
  • Strategic Planning and Time Management
  • Data Analysis and Reporting

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