Aktuelle Jobs im Zusammenhang mit Customer Service Representative: Full-time Position in the Call Center - Bad Wiessee, Bayern - KIRINUS Health GmbH
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Customer Service Representative: Full-time Position in the Call Center
vor 2 Monaten
We are a leading healthcare provider in the region, offering a range of medical services, including general medicine, orthopedics, and psychosomatics. With a team of over 900 professionals, we strive to provide exceptional patient care and a supportive work environment.
Job SummaryWe are seeking a highly motivated and organized individual to join our team as a Receptionist for our KIRINUS Alpenpark Klinik. As a key member of our front desk team, you will be responsible for providing exceptional customer service, managing patient flow, and ensuring a smooth and efficient experience for our patients and visitors.
Key Responsibilities- Provide exceptional customer service to patients, visitors, and colleagues
- Manage patient flow, including check-in, check-out, and appointment scheduling
- Respond to phone calls, emails, and other inquiries in a timely and professional manner
- Maintain accurate and up-to-date records, including patient information and appointment schedules
- Collaborate with other departments to ensure seamless communication and coordination
- Previous experience in a customer-facing role, preferably in the healthcare industry
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Basic computer skills and proficiency in Microsoft Office
- High school diploma or equivalent required
- A competitive salary and benefits package
- Opportunities for professional growth and development
- A dynamic and supportive work environment
- Flexible working hours and a healthy work-life balance
- Access to ongoing training and education programs