Customer Service Representative
Vor 6 Tagen
Job Responsibilities
- Monitor and manage customer interactions to ensure high-quality service
- Process and verify driver and driveress reports, as well as track and control freight documents
- Handle and resolve customer complaints and issues
- Develop and maintain customer-specific statistics and reports
- Oversee and manage customer shipment schedules
Requirements
- A completed education in the field of logistics or a related field
- Experience in customer-facing roles
- Proficiency in Microsoft Office and a transportation management system
- Strong communication and customer service skills
- Ability to work in a team environment
What We Offer
- A secure job in a critical industry
- A fair and punctual salary, including social benefits and a company pension plan
- Flexible work arrangements to balance work and family life
- Ongoing training and development opportunities
- Access to over 100 online training courses through our Nagel Online Campus
- Employee benefits and discounts
- A dynamic and supportive work environment
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