Teamlead Customer Service Manager

Beschreibung der RolleWir suchen eine erfahrene Führungskraft, die unsere Service Center-Teams im Einkauf unterstützt und leitet. Als Teamlead sind Sie verantwortlich für die fachliche und organisatorische Führung Ihres Teams und arbeiten eng mit unseren Einkaufsbereichen und -systemen zusammen.HauptherausforderungenDie fachliche und organisatorische...

Dein Aufgabenbereich:Als Teamlead Operations/ Operations Manager bei Digital Beat GmbH bist du verantwortlich für den Bereich Customer Happiness. Du unterstützt unsere Kunden und bist der erste Ansprechpartner für ihre Bedürfnisse und Interessen. Du optimierst unsere Serviceprozesse, indem du neue Einsatzmöglichkeiten von KI identifizierst, um die...

Customer Success Manager M/F/XWithin your #OneTeamYou will be in charge to secure adoption and drive customer satisfactionYou will build customer loyalty to fight churnYou will reduce Time-to-Value for OVHcloud's customersYou will increase account income through cross-selling & upsellingYou will bring the voice of the customer and advocate him within...

Transforming Payment LandscapePaymenttools is revolutionizing the payment industry in Europe, with a vast network of over 15,000 stores and travel agencies across 21 countries. Our mission is to make payments seamless and invisible, while providing value-added services through a reliable identity service. We believe in innovation and cutting-edge technology,...

About the RoleWe are seeking a highly skilled Customer Success Manager to join our team at Paymenttools. As a key member of our Customer Success team, you will be responsible for driving our success with new and existing customers. Your primary focus will be on gaining their trust, solving their issues, and ensuring smooth operations.Key...

About the RoleWe are seeking a highly skilled Customer Journey Manager to join our team at Eurowings Digital GmbH. As a key member of our customer experience team, you will be responsible for mapping and maintaining segmented end-to-end customer journeys with a focus on customer communication.Key ResponsibilitiesMap and maintain segmented end-to-end customer...

We at Sastrify are committed to helping our customers achieve success by providing them with the best SaaS procurement practices. As a Customer Success Manager, you will play a key role in driving adoption, utilization, and growth for your portfolio of customers.Key Responsibilities:Develop and manage long-term relationships with key customers and multiple...

Join our team at Bershka in Cologne - Arcaden as a Sales Assistant. As a Sales Assistant, you will be responsible for providing excellent customer service, maintaining a high level of product knowledge, and ensuring a positive shopping experience for our customers.Key Benefits:A competitive remuneration package, including holiday and Christmas...

Job Description:We are seeking a Sales Assistant to join our team at PULL&BEAR. As a Sales Assistant, you will be responsible for providing excellent customer service, maintaining a high level of product knowledge, and contributing to a positive store environment.Key Responsibilities:Provide excellent customer service and assist customers in finding the...

About CHEP Deutschland GmbH Karriere:CHEP, a leading global provider of pallet and container solutions, is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Team Member. As a key member of our customer service team, you will play a critical role in ensuring the satisfaction of our customers across various...

Customer Service Agent - Air Charter OperationsWe are seeking a highly motivated and organized individual to join our team as a Customer Service Agent - Air Charter Operations. As a key member of our global team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Monitor and follow-up on-going...

AufgabenWir suchen einen IT Service Manager, der Services wie Keycloak, Kubernetes, CheckMK, Elasticsearch, Logstash, Kibana, Grafana, Kafka, Kong oder Qradar konfiguriert, patcht und aktualisiert.Der IT Service Manager entscheidet zwischen Eigen- und Fremdleistung und stellt sicher, dass die Services jederzeit zuverlässig funktionieren.Der IT Service...

HRS Group: A Pioneer in Business TravelHRS, a leading provider of innovative technology solutions, is seeking a dedicated IT Service Manager to join our Corporate IT team in Cologne. As a key member of our team, you will play a crucial role in addressing complex technical challenges and supporting the technical needs of our colleagues across all departments...

Wir suchen einen erfahrenen Teamlead Talent Acquisition, der unsere Rekrutierungsstrategien aufs nächste Level bringt und unsere Talente fördert.Als Teil unseres internationalen Talent Acquisition Netzwerks arbeiten Sie eng mit unseren Geschäftsbereichsleitungen und dem HR-Team zusammen, um langfristige Ziele zu erreichen.Wir bieten Ihnen eine...

Jobbeschreibung:Wir suchen einen erfahrenen Sachbearbeiter für unseren Kunden im Bereich Customer Service. Als Teil unseres Teams werden Sie sich um die Sicherstellung des reibungslosen Ablaufes aller Sales-Prozesse kümmern. Dazu gehören die enge Abstimmung mit angrenzenden Abteilungen, die Schnittstelle zur Vertriebsleitung und dem Key Account...

Unsere Herausforderung:Wir suchen einen erfahrenen Teamlead, der unsere digitalen Einkaufsprozesse weiterentwickelt und unsere Mitarbeitenden und Projektgruppen führt.Deine Aufgaben:Führung von Mitarbeitenden und ProjektgruppenWeiterentwicklung von digitalen ProzessunterstützungenStandardisierung von Prozessen und SystemenProaktivität und...

HRS - A Pioneer in Business TravelHRS, a leading business travel company, is seeking a dedicated and enthusiastic IT Service Manager to join our Corporate IT team in Cologne. In this role, you will address complex technical challenges and work closely with colleagues across all departments and levels to support their technical needs.Key ResponsibilitiesPlan,...

Service ManagerWir suchen einen erfahrenen Service Manager, der unsere Kunden bei der Digitalisierung unterstützt.Deine AufgabenDas Kommunikationsmanagement und die Organisation von Service Calls und -MeetingsDas Identifizieren qualitätsverbessernder MaßnahmenDie Unterstützung der Kunden beim AnforderungsmanagementDie Durchführung von Präsentationen...

About the RoleWe are seeking a highly motivated and experienced Customer Success Manager to join our team at Straumann Group. As a key member of our Customer Success team, you will be responsible for identifying and acquiring new customers in the orthodontic sales space.Key ResponsibilitiesActive identification and telephone acquisition of new customers...

Job Title: Finance Operations ManagerHRS GmbH, a leading provider of business travel solutions, is seeking a highly skilled Finance Operations Manager to join our team in Cologne.Job Description:We are looking for a talented individual to manage and oversee the end-to-end resolution of customer claims and billing disputes. The successful candidate will...