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Customer Technical Service Specialist
vor 2 Monaten
### Job Overview
At Excelerate, we're seeking a skilled Customer Technical Service Engineer to join our team. As a key member of our field technical services team, you'll play a vital role in ensuring the smooth operation of our European local delivery platform.
### Key Responsibilities
* Collaborate with internal technical teams to provide exceptional customer service and support
* Provide infrastructure technical support, field maintenance, installations, and networking support
* Work closely with clients to understand their needs and deliver tailored solutions
* Develop and maintain strong relationships with internal stakeholders to ensure seamless communication and collaboration
### Requirements
* Basic German (A2/B1 minimum) and English (Conversational) language skills
* Strong technical knowledge and problem-solving skills
* Excellent communication and interpersonal skills
* Ability to work in a fast-paced environment and adapt to changing priorities
### What We Offer
* Competitive salary and benefits package
* Opportunity to work with a leading European local delivery platform
* Collaborative and dynamic work environment
* Ongoing learning and development opportunities
### How to Apply
If you're a motivated and detail-oriented individual with a passion for technical support, we encourage you to apply for this exciting opportunity. Please submit your application for a confidential chat to discuss your qualifications and experience.