Customer Support Expert
vor 4 Wochen
About the Role
We are seeking a highly skilled and motivated Customer Support Specialist to join our team at TeamViewer. As a key member of our Customer Support Team, you will be responsible for delivering exceptional customer experiences and providing top-notch technical support to our customers.
Responsibilities
- Provide timely and effective technical support to customers via phone, ticket, and chat
- Conduct online demonstrations of our software solutions to showcase their functionality and benefits
- Identify customer needs and escalate requests to our sales department as necessary
- Collaborate with the Customer Support team to ensure seamless delivery of customer support services
Requirements
- University degree in economics or relevant vocational education
- Fluency in German and English is mandatory, with additional languages a plus
- Windows/Mac user knowledge is desirable
- Previous experience in customer-facing roles or sales is essential
- Determination, enthusiasm, and a willingness to learn are essential qualities
- Strong communication skills and a passion for working with people are required
What We Offer
- Onsite onboarding in our HQ office for a smooth start
- Competitive compensation and benefits packages, including a company achievement bonus and stock-based options
- Public transport-friendly offices
- Special terms for local gyms
- Access to our Corporate Benefits platform with numerous discounts
- Regular team events and company-wide celebrations
- An open-door policy, no dress code rules, and frequent all-Hands and Leadership Lunches
- Hybrid and flexible work time with up to 50% home office
- Our Work From Abroad Program allows up to 40 days of work outside your contracting country
- We celebrate diversity as one of our core values, and we encourage you to join and drive one of our c-a-r-e initiatives
-
Customer Support Expert
vor 4 Wochen
Munich, Bayern, Deutschland TeamViewer VollzeitKey ResponsibilitiesWe are seeking a highly skilled and customer-focused Customer Support Specialist to join our TeamViewer team. As a key member of our Customer Support team, you will be responsible for delivering exceptional customer experiences through timely and effective support.Key Responsibilities:Provide technical assistance to customers via phone,...
-
Customer Support Expert
vor 4 Wochen
Munich, Bayern, Deutschland TeamViewer VollzeitKey ResponsibilitiesWe are seeking a highly skilled and customer-focused Customer Support Specialist to join our TeamViewer team. As a key member of our Customer Support team, you will be responsible for delivering exceptional customer experiences through timely and effective support.Key Responsibilities:Provide technical assistance to customers via phone,...
-
Customer Support Expert
vor 2 Monaten
Munich, Bayern, Deutschland WAY GROUP VollzeitÜber die StelleWir suchen einen Customer Support Expert für unsere Kunden bei der WAY GROUP. Als Teil unseres Teams werden Sie sich auf die Unterstützung unserer Kunden bei der Lösung von Problemen und der Verbesserung ihrer Erfahrung konzentrieren.Deine AufgabenDie Analyse von Kundenanforderungen und die Entwicklung von LösungenDie Übernahme von...
-
Customer Support Expert
vor 2 Monaten
Munich, Bayern, Deutschland WAY GROUP VollzeitÜber die StelleWir suchen einen Customer Support Expert für unsere Kunden bei der WAY GROUP. Als Teil unseres Teams werden Sie sich auf die Unterstützung unserer Kunden bei der Lösung von Problemen und der Verbesserung ihrer Erfahrung konzentrieren.Deine AufgabenDie Analyse von Kundenanforderungen und die Entwicklung von LösungenDie Übernahme von...
-
Customer Support Expert
vor 2 Monaten
Munich, Bayern, Deutschland TeamViewer VollzeitAbout the Role We are seeking a highly skilled and customer-focused individual to join our Customer Support Team as a Customer Support Specialist at TeamViewer. As a key member of our team, you will be responsible for delivering exceptional customer experiences and providing top-notch technical support to our clients. Key Responsibilities Provide timely and...
-
Customer Support Expert
vor 2 Monaten
Munich, Bayern, Deutschland TeamViewer VollzeitAbout the Role We are seeking a highly skilled and customer-focused individual to join our Customer Support Team as a Customer Support Specialist at TeamViewer. As a key member of our team, you will be responsible for delivering exceptional customer experiences and providing top-notch technical support to our clients. Key Responsibilities Provide timely and...
-
Customer Support Expert
vor 3 Wochen
Munich, Bayern, Deutschland WAY GROUP VollzeitZiel der StelleDie WAY HR Professionals & Experts GmbH ist ein HR-Dienstleister in den Bereichen Direct Search, Vermittlung und Karriereplanung. Wir finden für Sie den idealen Mitarbeiter für sensible und spezialisierte Aufgaben und unterstützen Arbeitssuchende bei der Planung ihrer beruflichen Laufbahn.Unterstützung für BMWWir suchen einen Customer...
-
Customer Support Expert
vor 3 Wochen
Munich, Bayern, Deutschland WAY GROUP VollzeitZiel der StelleDie WAY HR Professionals & Experts GmbH ist ein HR-Dienstleister in den Bereichen Direct Search, Vermittlung und Karriereplanung. Wir finden für Sie den idealen Mitarbeiter für sensible und spezialisierte Aufgaben und unterstützen Arbeitssuchende bei der Planung ihrer beruflichen Laufbahn.Unterstützung für BMWWir suchen einen Customer...
-
Senior Customer Support Specialist
vor 1 Monat
Munich, Bayern, Deutschland ottonova Holding AG Karriere VollzeitÜber unsottonova ist die erste digitale, private Krankenversicherung Deutschlands. Wir bieten eine innovative und digitale Lösung für die Gesundheitsversorgung.Deine RolleAls Senior Customer Support Agent bist du der erste Ansprechpartner für unsere Kunden. Du unterstützt sie bei ihren Fragen und Problemen rund um unsere digitale...
-
Senior Customer Support Specialist
vor 1 Monat
Munich, Bayern, Deutschland ottonova Holding AG Karriere VollzeitÜber unsottonova ist die erste digitale, private Krankenversicherung Deutschlands. Wir bieten eine innovative und digitale Lösung für die Gesundheitsversorgung.Deine RolleAls Senior Customer Support Agent bist du der erste Ansprechpartner für unsere Kunden. Du unterstützt sie bei ihren Fragen und Problemen rund um unsere digitale...
-
Customer Support Specialist
Vor 6 Tagen
Munich, Bayern, Deutschland ACCRETECH VollzeitACCRETECH is a leading manufacturer of production equipment for the semiconductor industry and systems for form and surface metrology. We are seeking a skilled professional to join our Technical Support Team in Munich, Germany.As a Customer Support Specialist, you will be responsible for providing expert technical support to our customers. Your primary...
-
Customer Support Expert
vor 2 Monaten
Munich, Bayern, Deutschland WAY GROUP VollzeitAbout WAY GROUPWAY GROUP is a leading HR service provider specializing in Direct Search, Recruitment, and Career Planning. We help businesses find the ideal candidate for sensitive and specialized tasks, while supporting job seekers in planning their professional career.Our ClientWe are working closely with the premium automobile manufacturer BMW (Bayerische...
-
Customer Support Expert
vor 2 Monaten
Munich, Bayern, Deutschland WAY GROUP VollzeitAbout WAY GROUPWAY GROUP is a leading HR service provider specializing in Direct Search, Recruitment, and Career Planning. We help businesses find the ideal candidate for sensitive and specialized tasks, while supporting job seekers in planning their professional career.Our ClientWe are working closely with the premium automobile manufacturer BMW (Bayerische...
-
Customer Support Specialist
vor 2 Wochen
Munich, Bayern, Deutschland ACCRETECH VollzeitAt ACCRETECH, we are seeking a highly skilled and customer-focused Customer Support Engineer to join our team in Munich, Germany.About the Role:We are looking for a professional with a strong technical background and excellent communication skills to provide top-notch support to our customers. As a Customer Support Engineer, you will be the primary point of...
-
Customer Support Specialist
vor 2 Monaten
Munich, Bayern, Deutschland ACCRETECH Vollzeit**About ACCRETECH**ACCRETECH is a leading manufacturer of production equipment for the semiconductor industry and systems for form and surface metrology.**Our Team**We are a dynamic team serving the European market through a network of sales and customer service offices.**Job Summary**We are seeking a full-time Customer Support Specialist to join our...
-
Customer Support Specialist
vor 2 Monaten
Munich, Bayern, Deutschland ACCRETECH Vollzeit**About ACCRETECH**ACCRETECH is a leading manufacturer of production equipment for the semiconductor industry and systems for form and surface metrology.**Our Team**We are a dynamic team serving the European market through a network of sales and customer service offices.**Job Summary**We are seeking a full-time Customer Support Specialist to join our...
-
Customer Support Specialist
vor 4 Wochen
Munich, Bayern, Deutschland ACCRETECH VollzeitAt ACCRETECH, we are seeking a highly skilled and customer-focused Customer Support Specialist to join our team in Munich, Germany.About the Role:We are looking for a professional with a strong technical background to provide exceptional support to our customers in the semiconductor industry. As a Customer Support Specialist, you will be the primary point of...
-
Customer Support Specialist
vor 4 Wochen
Munich, Bayern, Deutschland ACCRETECH VollzeitAt ACCRETECH, we are seeking a highly skilled and customer-focused Customer Support Specialist to join our team in Munich, Germany.About the Role:We are looking for a professional with a strong technical background to provide exceptional support to our customers in the semiconductor industry. As a Customer Support Specialist, you will be the primary point of...
-
Customer Support Manager
vor 1 Woche
Munich, Bayern, Deutschland HAWK:AI VollzeitAbout the RoleThe Customer Support Manager will be responsible for delivering a quality, timely, and consistent customer service experience to HAWK:AI's existing and future clients. This role will oversee the support function, building out processes and tooling to ensure efficient customer enablement and issue resolution.Key ResponsibilitiesEstablish and...
-
Customer Support Team Lead
vor 4 Wochen
Munich, Bayern, Deutschland EQS Group VollzeitCustomer Support Team LeadWe are seeking a highly skilled and experienced Customer Support Team Lead to join our team at EQS Group. As a key member of our customer support team, you will be responsible for leading and guiding our team to ensure the highest level of customer satisfaction and support.About the RoleThe Customer Support Team Lead will be...
